HP MSR2000 Routers Installation Guide Part number: 5998-3978 Document version: 6W102-20140607
Legal and notice information © Copyright 2014 Hewlett-Packard Development Company, L.P. No part of this documentation may be reproduced or transmitted in any form or by any means without prior written consent of Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Contents Legal and notice information·········································································································································i Preparing for installation ············································································································································· 1 Safety recommendations ··············································································································································
Troubleshooting ·························································································································································· 31 Troubleshooting the power supply system failure ······································································································· 31 Troubleshooting fan failures ·········································································································································· 31 Troubleshoot
Preparing for installation The HP MSR2000 Router Series includes the models in Table 1. Table 1 HP MSR2000 Router Series models Router model Product code HP description RMN MSR2003 JG411A HP MSR2003 Router BJNGA-BB0009 IMPORTANT: For regulatory identification purposes, every MSR2000 router is assigned a regulatory model number (RMN). These regulatory model numbers should not be confused with the marketing name HP MSR200X or the product codes.
Examining the installation site The routers can only be used indoors. To make sure the router operates correctly and to prolong its service lifetime, the installation site must meet the following requirements. Temperature and humidity You must maintain the temperature and humidity in the equipment room at an acceptable level. • Lasting high relative humidity tends to cause poor insulation, electricity creepage, mechanical property change of materials, and corrosion of metal parts.
Cooling system The MSR2000 router adopts left to right airflow for heat dissipation. Figure 1 Airflow through the MSR2000 chassis To ensure good ventilation, the following requirements must be met: • The inlet and outlet air vents are not blocked, and leave at least 10 cm (3.94 in) of clearance. • The installation site has a good cooling system. ESD prevention To prevent electrostatic discharge (ESD), follow these guidelines: • Make sure the router and the floor are well grounded.
EMI All electromagnetic interference (EMI) sources, from outside or inside of the router and application system, adversely affect the router in a conduction pattern of capacitance coupling, inductance coupling, electromagnetic wave radiation, or common impedance (including grounding system) coupling. To prevent EMI, follow these guidelines: • Take measures against interference from the power grid.
Installation accessories Grounding cable (required) M6 screw (user supplied) Rubber feet (required) M4 screw (required) Cage nut (user supplied) Load-bearing screw (required) Mounting brackets (required) Pre-installation checklist Table 5 Pre-installation checklist Item Requirements • There is a minimum clearance of 10 cm (3.94 in) Installation site Ventilation around the inlet and outlet air vents for heat dissipation of the router chassis.
Item Requirements Temperature 0°C to 45°C (32°F to 113°F). Relative humidity 5% to 90% (noncondensing). Cleanness • Dust concentration ≤ 3 × 104 particles/m3. • No visible dust on desk within three days. • The equipment and floor are well grounded. • The equipment room is dust-proof. • The humidity and temperature are at an acceptable level. • Wear an ESD wrist strap and uniform when ESD prevention touching a circuit board.
Item Requirements Tools • Installation accessories supplied with the router. • User supplied tools. Reference • Documents shipped with the router. • Online documents.
Installing the router WARNING! To avoid injury, do not touch bare wires, terminals, or parts with high-voltage hazard signs. IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent before you return a faulty router for service. • Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact HP for permission. Otherwise, HP shall not be liable for any consequence.
Figure 2 Installation flowchart Start Workbench Rack Determine the mounting location Mount to a rack Mount to a workbench Ground the router Install interface modules Connect the router to the network Connect the router to a console terminal Connect the power cord Verify the installation Power on the router Operating correctly? Yes End 9 Troubleshoot the router No Power off the router
Installing the router Mounting the router on a workbench IMPORTANT: • Ensure good ventilation and 10 cm (3.94 in) of clearance around the chassis for heat dissipation. • Avoid placing heavy objects on the router. To mount the router on a workbench: 1. Make sure the workbench is clean, stable, and correctly grounded. 2. Place the router upside down on the workbench and attach the rubber feet to the four round holes in the chassis bottom. Figure 3 Attaching the rubber feet 3.
Mounting the router to a rack Rack-mounting clearance requirements Figure 5 MSR2003 rack-mounting clearance requirement 60 mm (2.36 in) Mounting bracket E1 cable Power cord 303.5 mm (11.95 in) 60 mm (2.36 in) Table 6 Rack-mounting clearance requirements Model Router dimensions Requirements for the rack • Height—44.2 mm (1.74 in) (1 RU) • Width—360 mm (14.17 in) • Total depth—423.5 mm (16.67 in) MSR2003 { { { 303.5 mm (11.95 in) for the chassis 60 mm (2.
1. Use a mounting bracket to mark the positions of cage nuts on the front rack posts, making sure they are at the same level. Figure 6 Marking the positions of cage nuts 2. Insert one edge of a cage nut into the hole. Use a flat-blade screwdriver to compress the other edge of the cage nut, and then push the cage nut fully into the hole.
Figure 7 Installing cage nuts 3. Repeat step 3 to install other cage nuts to all the marked positions on the rack posts. 4. Attach the mounting brackets to the two sides of the chassis and fasten the screws.. Figure 8 Attaching the front mounting brackets 5. Place the chassis on the rack and use M6 screws to attach the mounting brackets to the rack posts..
Figure 9 Securing the router to the rack Grounding the router WARNING! Correctly connecting the router grounding cable is crucial to lightning protection and EMI protection. IMPORTANT: The resistance reading should be smaller than 5 ohms between the chassis and the ground. Grounding the router through the rack IMPORTANT: Make sure the rack is correctly grounded before grounding the router. To connect the grounding cable: 1. Remove the two grounding screws from the rear panel of the chassis. 2.
Figure 10 Connecting the grounding cable to the grounding hole of the router Figure 11 Grounding the router through the rack (1) 15
Figure 12 Grounding the router through the rack (2) 1 2 Grounding the router with a grounding strip If a grounding strip is available at the installation site, connect the grounding cable to the grounding strip. Follow the same procedures in "Grounding the router through the rack" to connect the grounding cable.
Figure 13 Grounding the router with a grounding strip Grounding the router with a grounding conductor buried in the earth ground If the installation site has no grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft) or longer angle iron or steel tube into the earth ground to serve as a grounding conductor. The steel tube must be zinc-coated. Weld the yellow-green grounding cable to the angel iron or steel tube and treat the joint for corrosion protection.
Figure 14 Removing the filler panel Figure 15 Installing a SIC Installing a DSIC CAUTION: DSICs are not hot swappable. Make sure the router is powered off before installing a DSIC. To install a DSIC: 1. Remove the screws on the filler panel on slot 1 and slot 2 of the router to remove the filler panel. Figure 16 Removing the filler panel 2. Loosen the captive screws on the slot divider and pull out the slot divider.
Figure 17 Removing the slot divider 3. Insert the DSIC into the slot and push it along the slide rails until it makes close contact with the backplane of the router. Figure 18 Installing a DSIC 4. Fasten the captive screws to secure the DSIC. Connecting the router to the network Connect the router to the network before powering on the router. This section describes how to connect the router to the network through Ethernet cables.
Figure 19 Connecting the router to a PC Logging in to the router At the first login, you can access an MSR2003 router through the console port by using a console cable or through the USB console port by using a USB cable. Connecting a console cable IMPORTANT: When you connect a PC to a powered-on router, connect the RJ-45 connector to the router after connecting the DB-9 connector of the console cable to the PC. To connect a console cable: 1.
Connecting a USB cable IMPORTANT: Download and install the USB console driver program before configuring the device when you connect the device through a USB console cable. To connect a USB cable: 1. Connect the USB port to the PC. 2. Connect the other end to the USB console port of the router. Figure 21 Connecting a USB cable 3. Click the following link, or copy it to the address bar on the browser to log in to download page of the USB console driver, and download the driver. http://www.exar.
Figure 22 Device driver installation wizard 6. Click Continue Anyway if the following dialog box appears. Figure 23 Software installation 7. Click Finish.
Figure 24 Completing the device driver installation wizard Setting terminal parameters This section uses a PC with Windows XP as an example. To set terminal parameters: 1. Select Start > All Programs > Accessories > Communications > HyperTerminal. The Connection Description dialog box appears. Figure 25 Connection description 2. Select the serial port to be used from the Connect using list, and click OK.
Figure 26 Setting the serial port used by the HyperTerminal connection 3. Set Bits per second to 9600, Data bits to 8, Parity to None, Stop bits to 1, and Flow control to None, and click OK. Figure 27 Setting the serial port parameters 4. Select File > Properties in the HyperTerminal window.
Figure 28 HyperTerminal window 5. On the Settings tab, set the emulation to VT100 or Auto detect and click OK. Figure 29 Setting terminal emulation in test Properties dialog box Connecting a power cord The power cords in the figures are for illustration only.
Connecting an AC power cord 1. Make sure the router is correctly grounded, and the power switch on the router is in the OFF position. 2. Connect one end of the AC power cord to the AC receptacle on the router, and use a cable tie to secure the power cord. 3. Connect the other end of the power cord to the AC power source.
• If a CF card is used, verify that the CF card is in position. • Make sure the installed HMIMs/MIMs are in position. Powering on the router 1. Turn on the switch of the power supply system for the router. 2. Turn on the switch of the AC or DC power supplies. Displaying boot information Power on the router, and you can see the following information: System is starting... Press Ctrl+D to access BASIC-BOOTWARE MENU... Booting Normal Extended BootWare The Extended BootWare is self-decompressing....
Press ENTER to get started. Press Enter, and the following prompt appears: You can now configure the router. Examining the router after power-on After the router is powered on, verify that: The LEDs on the front panel are operating correctly: • LED Status Description PWR Steady green The power supply is supplying power correctly. SYS Slow flashing green The router is operating correctly. • The configuration terminal displays information correctly.
Replacement procedure Replacing a SIC 1. Completely loosen the captive screws of the SIC. 2. Gently pull the SIC out along the slide rails. 3. Install a new SIC. For the installation procedure, see "Installing the router." If you do not install a SIC, install a filler panel and tighten the screws. Figure 31 Removing the SIC Figure 32 Installing a filler panel Replacing a DSIC 1. Completely loosen the captive screws of the DSIC. 2. Gently pull the DSIC out along the slide rails.
Figure 33 Removing a DSIC Figure 34 Installing the slot divider Figure 35 Installing filler panels 30
Troubleshooting IMPORTANT: • The barcode on the router chassis contains product information that must be provided to local sales agent before you return a faulty router for service. • Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact HP for permission. Otherwise, HP shall not be liable for any consequence. Troubleshooting the power supply system failure Symptom The router cannot be powered on. The power LED on the front panel is off.
No display on the configuration terminal Symptom After the router is powered on, the console terminal does not display anything. Solution Follow these steps to troubleshoot the configuration system failures first: 1. Verify that the power supply system is operating correctly. 2. Verify that the console cable is properly connected.
3. Verify that the interface module is installed in the specified router slot. 4. Verify that a correct cable is used. 5. Verify that the cable is correctly connected.
Appendix A Chassis views and technical specifications Chassis views The following figures are for illustration only.
Item MSR2003 GE WAN port 2 Memory 1 GB DDR3 Flash 256 MB SIC/DSIC slot 3 SIC slots (1 DSIC slot.) Dimensions (H × W × D) (excluding rubber feet and mounting brackets) 44.2 × 360 × 305.3 mm (1.74 × 14.17 × 12.
Appendix B LEDs Panel LEDs Figure 38 MSR2003 LEDs (1) Gigabit Ethernet port LED (GE0) (2) Gigabit Ethernet port LED (GE1) (3) Console port LED (4) USB console port LED (5) System status LED (SYS) (6) Power supply LED (PWR) LED description LED System status LED (SYS) Power supply LED (PWR1) USB console port LED CON/AUX port LED Gigabit Ethernet port LED (GE) State Description Flashing green (1 Hz) Comware has started with the configuration file and the router has booted up.
LED State Description Off No link is present.
Appendix C Slot arrangement The routers provide slots for SICs. A DSIC can be installed if you remove the slot divider between two SIC slots.. The slot number of fixed ports on the router is 0.
Support and other resources Contacting HP For worldwide technical support information, see the HP support website: http://www.hp.
Conventions This section describes the conventions used in this documentation set. Command conventions Convention Description Boldface Bold text represents commands and keywords that you enter literally as shown. Italic Italic text represents arguments that you replace with actual values. [] Square brackets enclose syntax choices (keywords or arguments) that are optional. { x | y | ... } Braces enclose a set of required syntax choices separated by vertical bars, from which you select one.
Network topology icons Represents a generic network device, such as a router, switch, or firewall. Represents a routing-capable device, such as a router or Layer 3 switch. Represents a generic switch, such as a Layer 2 or Layer 3 switch, or a router that supports Layer 2 forwarding and other Layer 2 features. Represents an access controller, a unified wired-WLAN module, or the switching engine on a unified wired-WLAN switch. Represents an access point. Represents a mesh access point.
Index CDEGILMNPRSTVW C Lightning protection,4 Cleanness,2 M Connecting a console cable,20 Mounting the router on a workbench,10 Connecting a USB cable,21 Mounting the router to a rack,11 Connecting an AC power cord,26 MSR2003,34 Cooling system,3 N D No display on the configuration terminal,32 Displaying boot information,27 No response from the serial port,32 Documents,39 P E Powering on the router,27 Electricity safety,1 R EMI,4 Rack-mounting,4 ESD prevention,3 Examining the router a
