4000 Router Series Encryption Upgrade FAQ

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Q1: Why are the MSR2000/3000/4000 routers delivered with only low-encryption enabled?

The U.S. government controls encryption products, especially those with network data encryption for government end

use in some countries. The U.S. export laws require manufacturers and exporters to control the distribution of products

with “high-encryption enabled” (otherwise known as “restricted encryption”) by identifying the end users of such

products. By enabling only the low-encryption option, HP is able to ship these products without requiring HP to know the

end-user identity.

Q2: What is the dierence between “restricted” and “unrestricted” encryption?

Restricted-encryption products are those that have data encryption (i.e. IPSec) above 56 bits and encrypted performance

greater than 90mb/s and/or more than 250 tunnels. Products with only authentication and management encryption are

unrestricted; for example, HP network switches without VPN.

Q3: What is the cost of the high-encryption license?

The encryption upgrade license is free.

Q4: How can I request a free high-encryption license key for my MSR2000/3000/4000?

If you wish to use the high-encryption image for your MSR Routers, you can (refer to the chart below) use the My

Networking portal to request a free high-encryption license key.

Follow these simple steps to activate a license on your device:

•Log in to the My Networking portal at http://hp.com/networking/mynetworking and select the My Licenses tab

Frequently asked questions

HP MSR2000/3000/4000 Router

Series Encryption Upgrade

Table 1.

Product Description

JG404A HP MSR3064 Router

JG405A HP MSR3044 Router

JG406A HP MSR3024 AC Router

JG407A HP MSR3024 DC Router

JG408A HP MSR3024 PoE Router

JG409A HP MSR3012 AC Router

JG410A HP MSR3012 DC Router

JG411A HP MSR2003 AC Router

JG413A HP MSR4000 SPU-100 Service Processing Unit

JG414A HP MSR4000 SPU-200 Service Processing Unit

JG670A HP MSR4000 SPU-300 Service Processing Unit

Summary of content (4 pages)

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Frequently asked questions HP MSR2000/3000/4000 Router Series Encryption Upgrade Q1: Why are the MSR2000/3000/4000 routers delivered with only low-encryption enabled? The U.S. government controls encryption products, especially those with network data encryption for government end use in some countries. The U.S.
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Frequently asked questions | MSR2000/3000/4000 Router Series Encryption Upgrade • Using the pull-down menu in the “Products without Registration ID” section of the My Licenses tab, select the “HP MSR High Encryption E-LTU” license, and click the “Next” button • Select the router product number, enter the Device ID and serial number, and click the “Next” button 2
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Frequently asked questions | MSR2000/3000/4000 Router Series Encryption Upgrade • Accept the End User License Agreement and click the “Finish” button • Customers in some counties will be asked to complete the US government export license form; please follow the directions provided and fill in the content • After all the required information is provided, you will see a Thank You page stating that your license key file will be delivered shortly 3
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Frequently asked questions | MSR2000/3000/4000 Router Series Encryption Upgrade Q5: How long will it take to receive my high-encryption license from the license portal? In countries with no import or export restrictions, the process will be almost instantaneous. Even in countries where there are such restrictions, most customers should receive a license key file within a few hours. For certain customers— such as those in foreign government security and defense entities—it could take several weeks.