HP Multimedia Sound Kit (D6657A), Installation Guide

English 25

1 Installing Your Multimedia Sound Kit

Solving Problems with Your CD-ROM Drive

If you are having problems reading data on a CD, try the following

steps:

1 Ensure that the CD is correctly inserted in the drive and that the disk

drawer is closed.

2 Ensure that the disk in the CD-ROM drive is a data disk, and not an

audio disk.

3 Check that you typed the correct drive letter which identifies the

CD-ROM to your computer.

4 Check that you are not attempting to write data to a CD.

5 Check that the CD is not dirty or damaged.

If you are having problems with sound when playing an audio CD, refer

to the problem-solving advice in the on-screen user’s guide. See

“Reading the On-Screen User’s Guide” on page 24.

If you are having problems using the CD-ROM drive at all, or if your PC

does not recognize the CD-ROM drive, you need to check the

installation of the drive. Refer to “Step 1: Installing the CD-ROM Drive”

on page 3 of this guide, and do the following:

1 Check that the CD-ROM drive is enabled in the Setup program.

2 Check the CD power cable and data cable connections.

3 Check that the CD-ROM is physically correctly installed.

4 Check the jumper settings at the rear of the CD-ROM drive:

•

If the CD-ROM drive is connected directly to the system board via

its own data cable, the jumper should be set to the MA position.

•

If the CD-ROM drive is connected to the same cable as the hard

disk drive, the jumper pin should be set to the CS position.

5 Check that the CD-ROM driver software is correctly installed—refer

to the instructions given earlier in this guide, appropriate to your

own operating system.

d6657.book Page 25 Wednesday, February 3, 1999 5:38 PM