HP NetRAID Installation and Configuration Guide

Chapter 16 Warranty and Support
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HP products external to the system processor unit, such as external storage
subsystems, printers, or other peripherals, are covered by the applicable warranty
for those products. HP SureStore drives are considered external accessories and
carry their own warranty.
The customer may be required to run HP-supplied configuration and diagnostic
programs before a replacement will be dispatched or an on-site visit is
authorized.
Third-Party Hardware Products
HP does not warrant third-party hardware products. Third-party hardware
products may be warranted in accordance with the third-party warranty statement
accompanying the product. On-site visits caused by third-party hardware
products—whether internal to the HP NetServer system processor unit (such as
non-HP DIMMs) or external to the system processor unit (such as LAN
cabling)—are subject to standard per-incident travel and labor charges.
HP Repair and Telephone Support
Refer to the Warranty and Service/Support Booklet supplied with your
HP NetServer system documentation for instructions on how to obtain HP repair
and telephone support.