Integrated HP NetRAID Controller Config. Guide

Chapter 11 Troubleshooting
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Host Adapter at Baseport xxxxh not Responding
Problem: The HP NetRAID BIOS cannot communicate with the firmware on the
adapter.
Suggested solutions: Remove any HP NetRAID adapters from the PCI slots. If the
error message persists, see one of the following:
• For HP NetServer LH 3/3r and LH 4/4r, see the Troubleshooting chapter
of your HP NetServer user guide.
• For HP NetServer LH 3000/3000r, LH 6000/6000r, and LT 6000r, see the
Troubleshooting chapter of your HP NetServer installation guide.
No HP NetRAID Adapter
Problem: The HP NetRAID BIOS cannot communicate with the firmware on the
adapter.
Suggested solutions: Remove any HP NetRAID adapters from the PCI slots. If the
error message persists, see one of the following:
• For HP NetServer LH 3/3r and LH 4/4r, see the Troubleshooting chapter
of your HP NetServer user guide.
• For HP NetServer LH 3000/3000r, LH 6000/6000r, and LT 6000r, see the
Troubleshooting chapter of your HP NetServer installation guide.
Configuration of NVRAM and drives mismatch
Run View/Add Configuration option of Configuration Utility.
Press any key to enter the Configuration Utility.
Problem: The configuration stored in NVRAM does not match the configuration
stored in the drives. All drives contain one set of configuration information, and
NVRAM contains a different set.
Suggested solution: Do the following to pick the correct configuration from either
NVRAM or from the disks.
1. Press any key to enter HP NetRAID Express Tools.
2. From the Configure menu, choose the View/Add Configuration option.
View/Add Configuration asks which configuration you want to view:
NVRAM or disk.
3. Use View/Add Configuration to examine both configurations.