HP NetServer AA 6200 Solution Release 3.0 Administrator's Guide

Chapter 8 Managing Faults
204
Isolating Faults
If you have local access to the server, check the following in the order that they are listed:
Step Action Notes
1 Check the upper and lower status lights on
the handles of each of the four MICs in your
server.
If both sets of lights are solid green, the MICs are
working properly and communicating correctly.
If any of the lights are orange, red, off, there may be
a problem with the MIC.
Refer to Appendix A for a description of the MIC
status lights.
2 Using the Endurance Manager
Administration Window, note any MIC port
states that are listed as Failed, Lost Power,
PCI Reset, Unknown/Unavailable, or
Uninitialized.
Refer to MIC Port State Display Lights in Chapter 2
for a description of the MIC port states.
3 Using the Endurance Manager
Administration Window and the Device
Status Window, note any components that
are not active, online, or standby.
4 Check for and correct any obvious failures. For example, check for loose cables.
5 If the CE is active, check the Windows NT
Event Viewer for messages beginning with
or .
Reference those events (in the HP NetServer AA
Solution Messages online manual) for information
and corrective action.
6 Because the IOPs may have slightly
different error messages, depending on the
state of the server, check the Windows NT
Event Viewer for messages beginning with
or .
Reference those events (in the HP NetServer AA
Solution Messages online manual) for information
and corrective action.
7 Review the IOP event logs for non-
messages that indicate a problem with an
IOP-connected device.
For example, check for messages logged by the
SCSI adapter driver.