HP NetServer AA 6200 Solution Release 3.0 Messages

Chapter 4 MtcCEX Messages

MtcCEX: Synchronization initialization failed. Status = 0xy

Variables y – an error status displayed in hexadecimal

Severity Error

Description This message displays in a Windows NT blue screen on a monitor attached directly to a CE

during CE operating system boot when the HP NetServer AA CE Transport experiences an

unexpected failure while attempting to perform MtcCEX driver initialization. This error is

fatal to CE operations and is followed by a reset of the CE.

Hardware/Software This message most likely indicates that you are attempting to boot a version of Windows NT

operating system software that is not supported by your current revision of the HP NetServer

AA CE software.

Action • Verify that the version of Windows NT operating system software is supported by your

current revision of HP NetServer AA software.

• Reboot the IOPs in Offline HP NetServer AA I/O Processor Mode and install any HP

NetServer AA service packs or hotfixes required to support the current version of

Windows NT.

• If the problem persists, contact your service provider for assistance.

MtcCEX: Unable to allocate the required resources. Status = 0xy

Variables y – an error status displayed in hexadecimal

Severity Error

Description This message displays in a Windows NT blue screen on a monitor attached directly to a CE

during CE operating system boot when the HP NetServer AA CE Transport experiences an

unexpected failure during its initialization while attempting to allocate system resources. The

CE operating system boot terminates.

Hardware/Software This message indicates either a software failure, most likely a Windows NT root that is not

properly installed, or a lack of sufficient system memory.

Action • Verify that the CE’s system memory meets the HP NetServer AA size requirements, and

increase it if necessary.

• If this fails to resolve the problem, rebuild the CE root, and reinstall HP NetServer AA

software.

• If the problem persists, contact your service provider for assistance.