HP Netserver aa6200 Solutions Brief

for example . . .
To understand the flexibility this arrangement offers, consider the example of a customer
managing 25 distributed HP Netserver AA Solutions at a variety of remote locations. In
the event of a server or site failure, the administrator is notified and gains access to
information provided by the HP management tools. There is no interruption of service
when any one server—or even one half of an entire array—fails, since the other half of
the array continues to function, “masking” users from the other half‘s failure. Since the
array is still functioning but in a vulnerable state, the administrator is able to make a
conscious decision to deploy a field engineer immediately or wait for a regularly
scheduled maintenance visit.
providing
complete intelligent
manageability
• Standard, Windows-based environment means the solution is easy to use.
• Status of all HP Netserver AA Solution components can be viewed and monitored.
• HP Netserver AA Solution components are configurable.
• Configuration utility and Windows NT and Windows 2000 administration tools are
included.
hp’s support
offerings
In addition to intelligent manageability, the highest level of reactive hardware and
software support has been integrated into the HP Netserver AA 6200 Solution. Plus, HP
offers a range of support services with options to suit a variety of requirements:
integrated solution support available services for Windows NT and
Windows 2000
• hp call-to-repair commitment on
all four hp netservers within the
solution
• 24×7 phone support for
software, Windows NT, and
Windows 2000
• immediate access to highly
trained, Microsoft-certified and
aa resolution engineers
• fast path critical issue escalation
management to marathon and
Microsoft Virtual Labs
• timed-based commitments for
patches
• priority software recovery for BackOffice
• priority management
• servicepack review
• change planning
• performance optimization
• technical consulting topic
• ASE services for Windows NT and
Windows 2000
• operations checkup
• assured availability implementation
assistance service
• custom design and deployment service
• training and education
flexible
configurations
The HP Netserver AA 6200 Solution supports the data center. For mission critical support,
the Solution includes Hardware Call-to-Repair and Priority Recovery support services.
data center
configuration
The HP Netserver AA 6200 Solution central site configurations consist of four
HP Netserver systems and one HP Surestore Taperack, all in a single 2.0-meter
rack. Optimized for the data center and supporting large amounts of external
storage, central site configurations include 24×7 hardware and software phone
support.
hardware
call-to-repair
Hardware 6-hour call-to-repair commitment for all four HP Netservers.
standard recovery:
one year
Standard software recovery for the HP Netserver AA Solution is HP’s highest
reactive software support for Windows NT, Windows 2000, and the HP Netserver
AA Solution (excludes BackOffice).