HP Support Anywhere Installation and User Guide

Chapter 2 Introducing HP Support Anywhere
11
HP Support Anywhere Helps You Manage Your
Servers
Support Anywhere's web interface allows you to browse critical information
about your servers from the office intranet. Network administration is simplified
because you can remotely view a summary of alarms generated by a given server,
set alarm parameters, check disk drive capacity, and review SCSI bus and
network interface configuration, and server configurations.
The figure below provides an example of an office using Support Anywhere's
network management tools.
HP NetServer
Support Anywhere
Web Server
Support Anywhere
Client
HP Support Anywhere
Client
APCworkstationonaLAN
designated to receive
alarms describing the
operating condition of
networked HP NetServer E
Series servers.
HP NetServer
Support Anywhere
Non-Web Server
HP Support Anywhere
Non-Web Servers
Non-web servers, such as
file or application servers, on
a LAN that can send alarms
to the client about their
operating condition. These
servers may also have links
on a Windows NT web
server to allow a client to
browse information about
these servers.
HP Support Anywhere
Web Servers
Windows NT or Novell
NetWare servers on the
LAN set up as web
servers. These servers
can send alarms to the
client about their
operating condition.
They also provide a
home page where a
client may browse
additional information
about the server.
HP NetServer
Support Anywhere
Non-Web Server
Figure 2: HP Support Anywhere on a Local Area Network
Your Servers Alert You to Problems
Support Anywhere's Auto Alert feature provides you with instant alarm
notification from your NetServers via SNMP agents installed on your NetServers.
• SNMP alarm agent software is loaded onto each of your servers. The
software works behind the scenes to monitor critical server operations,