HP Support Anywhere Installation and User Guide

Chapter 2 Introducing HP Support Anywhere
14
Support Anywhere is flexible in its management of multiple network operating
systems (NOS). However, to use the web interface features, the following NOS-
specific rules apply:
• For Novell NetWare/IntranetWare, each server that you want to manage
via a Support Anywhere web page must either be a web server, or must be
managed via a Windows NT web server.
• For Microsoft Windows NT, only one server needs to be set up as a web
server. Non-web servers can have links on the web server's Support
Anywhere web page. Note that you may establish a secondary Windows
NT web server as a backup in case the primary web server goes down.
The following figure shows Support Anywhere installed in a typical office
intranet environment.
Support Anywhere
Client
Using a web
browser, the designated
client workstation may
go to the HP Support
Anywhere web page on
the web server to view
detailed information
about any server on the
LAN.
1
Windows NT
Web Server
Client
NetWare
Web Server
Windows NT
or NetWare
Non-Web Server
3
Support Anywhere
Server
A single Windows
NT web server can
have an HP Support
Anywhere web
page with links to
any other servers.
Support Anywhere
Server
Each Novell
NetWare web
server can have an
HP Support
Anywhere web
page.
2
Figure 5: HP Support Anywhere in an Office Intranet
Using a web browser on the client, you can get critical information about your
servers and their operational status. The following figure illustrates the server
management features of Support Anywhere's web interface.