HP Support Anywhere Installation and User Guide

Chapter 2 Introducing HP Support Anywhere
16
HP Auto Alert Alarms List
The table below lists the types of monitoring and alarm notifications that may be
sent to your HP Auto Alert Client.
Table 1: HP Support Anywhere Monitor and Alarm Capabilities
Status and Alarm Capabilities
Description
Server SCSI status* Warns you of SCSI adapter and device problems
HP Disk System* Warns you of predicted SCSI disk drive failures
Storage Capacity Planning Helps track a server's volume usage
Server Network Cards Monitors PC LAN adapter card performance
statistics and notifies you if any threshold values
are exceeded
* This alarm is not supported for disks connected to the HP Disk Array Controller
accessory product.
Remote Console Options
The HP NetServers E Series incorporate remote access capabilities. Using
pcANYWHERE32 (included on the HP NetServer Navigator CD-ROM) or
terminal emulation software of your own choosing, you can access your
NetServer from a remote site. Remote access is particularly useful for network
administrators, VARs, support technicians, and other maintenance personnel
who can evaluate, maintain and, if necessary, reconfigure a NetServer remotely.
The HP NetServer E 40 and E 45 offers a range of remote control capabilities.
With a modem connection at one of the NetServer's serial ports, personnel at a
distant workstation or terminal can control server functions (including the boot
process), run diagnostic utilities, and perform NOS-level configuration
procedures.
Support Anywhere includes three distinct methods you can use to control an HP
NetServer remotely. These are:
• HP's Console Redirection (E 40 and E 45 only)
• Graphics Console Redirection (Windows NT)
• RCONSOLE (Novell NetWare)
In addition to HP's hardware-level Console Redirection (E 40 and E 45 only), two
NOS-specific methods of redirecting NetServer operations are supported and
documented for use with a NetServer E Series system: