HP Support Anywhere Installation and User Guide

1 Quick Start

HP Support Anywhere is a group of network management tools that allows you to

efficiently monitor and maintain your HP NetServers E Series. At the client,

Support Anywhere's Auto Alert feature notifies you of server dysfunction, and its

web interface provides you with management tools including error logging,

configuration information, and error threshold setting. In addition, Support

Anywhere includes a remote console support feature that allows you or your

Value Added Reseller (VAR) to remotely run server diagnostics and access server

controls.

Support Anywhere

Client

Support Anywhere

offsite Remote Console

Support Anywhere

Server

Figure 1: Overview: HP Support Anywhere on a LAN

Support Anywhere installation includes four parts:

Part 1. Setup at the Client Workstation

Part 2. Setup at Each HP NetServer

Part 3. Verify Correct Installation

Part 4. Enable Remote Console (Optional, see Chapter 3)