HP Support Anywhere Installation and User Guide

Chapter 3 Installing the HP Support Anywhere Software

• An HP NetServer running Novell NetWare (4.0 or 4.11) and including

RCONSOLE software and utilities

Minimum Console Requirements

For best results, use an ANSI color terminal that supports 25-line mode and IBM

PC character set. In addition, you will need:

• A 386-based (or faster) computer with 6 MB of available disk space

• A communications link to the server, either through a modem or a direct

serial connection

• Novell NetWare's RCONSOLE program

• MSDOS 3.0 or later

Setup at the NetWare NetServer

Enabling a NetWare RCONSOLE connection at your NetServer involves several

steps, including modifying the AUTOEXEC. NCF file and rebooting the server

in order to activate the changes.

To enable a NetWare RCONSOLE connection:

1. Run the NetWare server program and at the server prompt, type:

load install

2. At the NetServer installation utility, select "NCF files options," then

"Edit AUTOEXEC.NCF file".

3. Edit AUTOEXEC.NCF, by typing the following commands, each on a

separate line:

load remote <password> [Enter}

load aio {Enter}

load aiocomx{Enter}

load rs232 <com port> 19200{Enter}

4. Save and exit the edit by pressing [F10], then quit the install program.

5. Take the server off line. Type:

down

6. Quit the NOS. Exit the NetWare environment and enter DOS, type: