HP Netserver DiagTools v1.0x User Guide

Chapter 5 Error Message Reference
46
Code Description Recommended Action
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
0160h There is an address
short between bit
xxh and yyh.
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0170h RAM Refresh is not
working.
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0171h RAM Refresh is
slower than expected
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0172h RAM Refresh is
faster than expected
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.