HP Netserver DiagTools v1.0x User Guide

Chapter 5 Error Message Reference
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Code Description Recommended Action
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0523h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0524h CD Selftest error. 1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0525h CD Open error. 1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0526h CD Close error. 1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.
4. Check seating of board or SCSI card.
5. Check for proper termination, using technical reference card or label.
6. Check system fans
7. Check firmware version of drive and update if necessary.
8. Replace the drive
9. Change the card or board that has the drive’s controller.
0527h CD Buffer error. 1. Insert a CD in the CD-ROM drive, or replace the existing CD.
2. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
3. Inspect SCSI pins to ensure none are bent.