HP Netserver DiagTools v1.0x User Guide

Chapter 5 Error Message Reference
66
Code Description Recommended Action
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1031h Multi Processor
Failure. L2 Cache
Parity error
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1081h Multi Processor
Failure. No Active
External Cache
Memory.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1082h Multi Processor
Failure. No extended
memory available
from HIMEM.SYS.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
9. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
1083h Multi Processor
Failure. No detected
extended memory.
1. Reduce the system to its minimum configuration per the technical reference
label or card.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.