HP Netserver LXr 8500 Datasheet
4
features (continued)
security and safety
system security
• Startup password
• HP Toptools Remote Control Card encrypted password
• Keyboard lock button with optional screen blank
• Enable or disable serial port, flexible disk drives, and write operations to flexible disk drives
service and support
warranty
• 3-year, next-business day, onsite limited warranty from HP or authorized resellers (standard
business hours) worldwide
• Pre-failure warranty/notification
• Free telephone support for basic setup, installation, and troubleshooting for the life of the
product
hp instant support
Fast, Web-based support that automates and speeds resolution of most computing problems.
Available at no charge, HP Instant Support is:
• Automated—Web-based problem identification, diagnosis, and resolution
• Personalized—Ability to select your preferred support experience
• Relevant—Seamless transmission of hardware information and case history to HP support
specialists at any time
• Reliable—It’s there when you need it, 24 hours a day
For more information, visit the HP Instant Support Web site at:
http://www.hp.com/go/instantsupport
• 3-year, Hardware Call-to-Repair Commitment within 6 hours
(24 hours/day, 7 days/week)
H1822A
• 3-year, onsite within 4-hour response (24 hours/day, 7 days/week) H5515A
• 3-year, onsite within 4-hour response (standard business hours) H5516A
hardware support
• Onsite installation and network configuration H5751A
HP Critical System Support for Windows NT (includes HP High Availability Observatory)
• Priority Recovery for Windows NT, 1 Year
H1934BA
• Priority Recovery Add-on for BackOffice, 1 Year
H1936BA
• Proactive Prevention for Windows NT, 1 Year
H1941BA
• Managed Change for Windows NT, 1 Year
H1943BA
• Performance Optimization for Windows NT, 1 Server
H1946BA
• Remote Support Business Builder
H1947BA
• ASE Services for Windows NT, 1 Day
H1948BA
• Operations Checkup for Windows NT, 1 Engagement
H1950BA
• CSS for Windows NT Bundle, 1 Year (includes Hardware Call-to-
Repair and Priority Recovery for one server, Proactive Prevention,
Managed Change, Performance Optimization, Expert Technical
Advice, and Operations Checkup
H1931BA
• CSS for Windows NT Reactive Bundle (includes Hardware Call-to-
Repair and Priority Recovery for one server)
H1932BA
HP Personalized System Support
1
• Standard Recovery, 1 Year H2217AA
• Standard Recovery, Applications Add-on, 1 Year H2216AA
• Proactive Management, 1 Year H2219AA
software support
• Proactive Support, 1 Year H2218AA
1
Available in North America only