HP NetServer LXr Pro8 Remote Administrator Guide Server Management Solution HP Part Number 5967-4505 Printed April 1998
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1 What is Remote Administration? ................................................................. 1 HP Remote Console ......................................................................................1 Graphics Console Redirection (Windows NT).................................................2 Recommended Modems ................................................................................3 Documentation..........................................................................................
1 What is Remote Administration? The HP NetServer LXr Pro8 incorporates remote access capabilities. Using pcANYWHERE32 (included on the HP NetServer Navigator CD-ROM) or terminal emulation software of your own choosing, you can access your NetServer from a PC at a remote site. Remote access is particularly useful for network administrators, VARs, support technicians, and other maintenance personnel who can evaluate, maintain and, if necessary, reconfigure a NetServer remotely.
Chapter 1 What is Remote Administration? Figure 1: HP Remote Console Setup Using Remote Console, you can remotely access a customer's NetServer Utility Partition to: • Update the system BIOS. This feature is particularly useful since it allows you to update a NetServer's BIOS remotely. • Run the Diagnostic Assistant. This utility provides you with ways to test a NetServer's hardware components, including main circuit board function. • Remotely boot the server and view startup messages.
Chapter 1 What is Remote Administration? The following figure shows how the Graphic Console Redirection is setup. Figure 2: A Typical Installation of Graphics Console Redirection pcANYWHERE32 allows you to redirect what's graphically displayed on an HP NetServer running Windows NT 4.0 to a remote Windows NT 3.51, 4.0 or Windows 95 PC console.
Chapter 1 What is Remote Administration? 4. Next, enter the search string: "Tested Products List". 5. Click the Go To button. NOTE Hewlett-Packard recommends matching the modem manufacturer/model at the HP NetServer and console for optimum communications. Documentation The HP NetServer LXr Pro8 includes the following documentation: • This guide, which describes how to install and use the Remote Console feature to manage your HP NetServer LXr Pro8 server. • pcANYWHERE online documentation.
2 Installing HP Remote Console The HP NetServer's built-in Remote Console feature can be used to provide troubleshooting and diagnostic services. Remote Console allows you (or a VAR or system administrator) to manage, monitor and configure a server without traveling to the NetServer site. Using Remote Console, you can access and initiate all the configuration and diagnostic features incorporated into the HP NetServer Utility Partition. The following illustration shows how HP's Remote Console works.
Chapter 2 Installing HP Remote Console Redirection • An external modem connection via the HP NetServer's serial A (COM 1) port (refer to Chapter 1 for information about recommended modems) • Microsoft Windows NT Server 4.0 • An HP NetServer Navigator CD-ROM Version G.01.65 or later. (To find the version number, look on the CD-ROM, opposite the HP logo.) The HP NetServer Navigator CD-ROM includes the Utility Partition setup and associated files, as well as pcANYWHERE32 communications software.
Chapter 2 Installing HP Remote Console Redirection You first setup and configure Remote Console at the NetServer. Steps include assigning the serial A (COM 1) port and password, and then initializing the modem. Once the modem at the NetServer has been initialized, you can use pcANYWHERE32 (with either Windows NT or Win95), or any standard communications program running on a console workstation to establish a simple, character-based terminal connection.
Chapter 2 Installing HP Remote Console Redirection Table 1: HP NetServer LXr Pro8 Serial Port A Settings Entry Setting COM Port Address motherboard COM A (3F8/IRQ4) Baud 19.2K or 38.4K Console Type PC ANSI or VT100 Flow Control XON/XOFF Console Connection Via Modem 4. When done, press [F10] to "Save changes and Exit." The HP NetServer reboots and incorporates the new information in the NetServer's BIOS.
Chapter 2 Installing HP Remote Console Redirection Main Menu Update system BIOS Update DAC firmware Display event log Run troubleshooting utility Run HP disk array utility Diagnostic Assistant HP Console Redirection Run SCSI Configuration Utility Set Date Set Time Select keyboard language Exit 2. On the Utility Partition Main Menu, cursor to "HP Console Redirection." The server displays the HP Console Redirection screen. 3. From the popup menu, select "Initialize the modem.
Chapter 2 Installing HP Remote Console Redirection 4. The HP Modem Initialization Utility also allows for a case-sensitive password. You can enter any alphanumeric combination up to 20 characters in the space provided. The password you enter here will be required for remote access to the HP NetServer. 5. Tab to OK and press Enter. The HP Modem Initialization Utility saves the modem initialization string and password, and informs you that initialization is about to occur.
Chapter 2 Installing HP Remote Console Redirection If you plan to manage your HP NetServer using either a direct terminal connection or via modem, and you have chosen not to use Symantec's pcANYWHERE32, make sure your terminal emulation software: • Provides remote dial-in and communications features • Is correctly configured for console redirection Regardless of which communications software you use, the following parameters apply at the server's COM port Table 2: Communications Parameters Parameter Req
Chapter 2 Installing HP Remote Console Redirection Table 3: Terminal Emulation Settings Setting Recommended Alternate Emulation ANSI Color Monochrome ANSI/VT-100 Character Set Extended PC/IBM PC ANSI Screen Dimensions 80 x 25 80 x 24 Line Wrap OFF Local Echo OFF Scroll ON Carriage Return Translation None Backspace Translation None Cursor Underline, blinking Installing and Configuring pcANYWHERE32 at the Remote Console Although there are several connection options, typically you acc
Chapter 2 Installing HP Remote Console Redirection 5. After setup with the Smart Wizard is complete, pcANYWHERE32 displays the main program window. pcANYWHERE menu bar pcANYWHERE action button bar Once you have completed the initial pcANYWHERE32 installation, the software will be configured for your remote console modem model and phone number for your HP NetServer. Proceed to the next section for instructions on enabling the remote connection.
Chapter 2 Installing HP Remote Console Redirection Using HP Remote Console Originating a remote management session between an HP NetServer and a remote console involves initialization at the server (to put the server in standby mode) and an initiating call from the remote console. Because Symantec's pcANYWHERE32 communications software is included with your customer's HP NetServer, the following instructions assume use of this software product at the remote console.
Chapter 2 Installing HP Remote Console Redirection 3. Right-click the "Lxrpro8" connection icon to display the item's drop-down menu and click "Properties…". 4. In the Properties window, click Details and verify that the correct COM port and modem type are set. Microsoft Windows 95 and NT 4.0 will present you with a pre-configured list of Unimodem entries for your selection. Windows NT 3.51 will present you with COM port options. 5. Click the Settings tab and confirm the server's phone number. 6.
Chapter 2 Installing HP Remote Console Redirection entry for server by right-clicking on the icon and going into "Properties…". When a Remote Console Connection May be Lost During the execution of the following utilities you will loose the remote connection to the server. This means that you will need to reestablish the remote connection at both the remote console and the server as described above.
3 Installing Graphic Console Redirection (Windows NT) If you want to access an HP NetServer running Windows NT 4.0 and your remote console is running either Windows NT or Windows 95, you can redirect all the information displayed on the HP NetServer to your remote console using pcANYWHERE32. The following figure shows how the Graphic Console Redirection is setup. Figure 4: A Typical Installation of Graphics Console Redirection A window on the console display exactly mimics the display at the NetServer.
Chapter 3 Installing Graphic Console Redirection pcANYWHERE32 allows you to redirect what's graphically displayed on an HP NetServer running Windows NT 4.0 to a remote Windows NT 3.51, 4.0 or Windows 95 PC console. Installation of pcANYWHERE32 is a two-part process. Separate setup steps are required for installation at the NetServer and at the workstation designated as the remote console.
Chapter 3 Installing Graphic Console Redirection of pcANYWHERE32 at the remote console. Then do the following to enable Graphic Console Redirection of your Windows NT NetServer. 1. Run pcANYWHERE32 from the pcANYWHERE32 program group in your Windows Program Manager. 2. Click the "Remote Control" button. 3. Right-click the "Modem" connection item to display the drop-down menu. 4. Choose "Properties…" from the drop-down menu.
Chapter 3 Installing Graphic Console Redirection entry for server by right-clicking on the icon and going into "Properties…". Installing pcANYWHERE32 on the NetServer If the HP NetServer you are setting up for remote access does not have pcANYWHERE32 Server software already installed, you (or your customer or client) must install pcANYWHERE32 at the NetServer. Otherwise skip the following installation steps and proceed to the following section detailing the configuration of pcANYWHERE32 on the NetServer.
Chapter 3 Installing Graphic Console Redirection Table 4: HP NetServer LXr Pro8 Default Serial Port Interrupts Label Port Interrupt Serial A COM 1 3F8h IRQ 4 For best performance, check the FIFO Enabled box. Be sure to select the same COM port you identified when you configured the NetServer during BIOS setup. If necessary, recheck that it is COM 1 by rebooting the server and pressing [F2] to run the BIOS setup program.
Chapter 3 Installing Graphic Console Redirection 3. Right-click the Modem connection item to display the drop-down menu. 4. Choose "Properties…" from the drop-down menu in the Connection Info section. After verifying that the COM port and modem type are set correctly, click OK to return to pcANYWHERE32's main program window. 5. Run the Modem connection item by double-clicking it. This initializes the modem and establishes the Modem connection item you just set up as the default.
Chapter 3 Installing Graphic Console Redirection Using Graphics Console Redirection Initiating a graphic console redirection of an HP NetServer to a remote console involves two steps. First, running pcANYWHERE32 at the server and setting it into "Host mode." Second, connecting to the server using the "Call Online Service" from a remote console running pcANYWHERE32. At the HP NetServer To initiate a graphics console redirection of the server console, do the following at the server: 1.
Chapter 3 Installing Graphic Console Redirection When an NT Graphic Console Redirection Session May be Lost During the graphic console redirection session, if you do a "Shutdown and Restart" of the Windows NT NetServer, this will reboot the server and you will loose the remote connection to the server. This means that you will need to reestablish the remote connection via pcANYWHERE32 at both the remote console and the server as described above.
A Software License, Warranty, and Support HP Software License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A FULL REFUND. IF THE SOFTWARE IS BUNDLED WITH ANOTHER PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
Appendix A Software License, Warranty and Support Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network. No Disassembly or Decryption.
B Terminal Emulation Keys When keyboard commands are redirected to the NetServer's keyboard from a remote console, keystrokes generated on a generic terminal keyboard may not be able to control all the NetServer's keyboard keys. When there is no direct mapping between the remote keyboard and the NetServer keyboard, special keys on the NetServer keyboard are emulated using character strings.
Appendix B 28 Terminal Emulation Keys Sequence Legend Sequence Legend Esc [ M F5 Esc [ 7 0 ~ cF7 Esc [ U Page Down Esc [ 7 1 ~ cF8 Esc [ V Page Up Esc [ 7 2 ~ cF9 Esc [ Z Shift Tab Esc [ 7 3 ~ cF10 Esc [ i Print Screen Esc [ 7 4 ~ cF11 Esc [ 2 i Shift Print Screen Esc [ 7 5 ~ cF12 Esc [ 1 7 ~ F6 Esc Esc Esc Esc [ 1 8 ~ F7 Esc Del Ctrl-Alt-Del
Index C Console Redirection Installing, 6 D Disconnects when using Graphic Console Redirection, 24 Disconnects when using Remote Console, 16 Documentation, 4 G Graphic Console Redirection loss of session, 24 Overview, 2 Graphics Console Redirection using, 23 H HP NetServer Tested Products List, 3 I Installation server setup for Remote Console redirection, 7 Remote Console, 12 Installing Remote Console, 6 K Keyboard mapping, 23 L Loss of graphic console redirection connection, 24 Loss of remote connection, 1
Index S Serial connection communications parameters, 11 Serial ports setting at the server, 20 Server requirements Remote Console, 5 Graphic console redirection, 17 Software license, 25 Support Anywhere documentation, 4 Support information, 25 Remote Console, 3 T Technical support, 26 30 Terminal emulation keys for pcANYWHERE32, 27 Terminal emulation settings, 12 Tested Products List, 3 W Warranty information, 25 Windows NT console requirements for graphic console redirection, 18 Windows NT server pcANYW
