HP Netserver LP 2000r Datasheet

5
features (continued)
service and support (continued)
hp supportpack options
Support can be delivered either by your local service-authorized
reseller or by Hewlett-Packard. For more information, visit our Web
site at http://www.hp.com/go/netserver
product no.
5-Year 24x7 6-Hour Onsite Hardware Call-to-Repair H2824E/VV
5-Year 24x7 4-Hour Onsite Response H2823E/VV
5-Year 4-Hour Onsite Response (regular business hours)
1
H2822E/VV
5-Year Next Business Day Onsite Response H2838E/VV
3-Year 24x7 6-Hour Onsite Hardware Call-to-Repair H1820A/E/VV
3-Year 24x7 4-Hour Onsite Response H5514A/E/VV
3-Year 4-Hour Onsite Response (regular business hours)
1
H5519A/E/VV
HP Netserver Solution Installation and Configuration (L Series) H5751A
Racking of HP Netserver Solution H5756A
HP Netserver Cluster Solution Installation/Network Configuration H5757A
Racking of HP Netserver Cluster Solution H3368A
HP Personalized System Support for PC Servers:
Proactive Management, 1 year
Standard Recovery, 1 year
Standard Recovery Applications Add on, 1 year
Proactive support, 1 year
H2219AA/E
H2217AA/E
H2216AA/E
H2218AA/E
HP Critical Systems Support for Windows Servers:
NT Solution, 1 year
Reactive Bundle, 1 year (second server)
Priority Recovery NT, 1 year (cluster server)
Priority Recovery NT, 1 year
Priority Management NT, 1 year
Operations Checkup NT, 1 engagement
Critical Systems Support NT and SAP R/3
H1931E
H1932E
H1933E
H1934E
H1941E
H1950E
H3035E
Microsoft Cluster Server Migration, 1 cluster H1945E
Change Management Planning for NT, 1 year H1943E
Additional Patch Management Reviews H1944E
Performance Optimization for NT, 1 year H1946E
Expert Technical Advice for NT, 1 topic H1947E
Account Support Engineer Services for NT, 1 day H1948E
1
Provides HP’s best response time service during regular business hours, Monday through Friday, except HP holidays