HP Netserver DiagTools v2.0 User Guide

Chapter 5 Error Message Reference
32
Code Description Recommended Action
6. Check system fans. If overheating occurs, chip may shut down.
7. If the system ran with temperature high, let it cool for 30 minutes, then restart.
8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.
0078h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0079h CMOS RAM fails to
hold data.
1. Run the BIOS Setup program and reconfigure all settings.
2. If necessary, update the BIOS.
3. Clear the CMOS and rerun configuration. See directions on the technical
reference label or card.
4. Make sure the system board is seated.
5. Check the seating of the voltage regulator module (VRM) if present.
6. Be sure the processor board (if any) is seated.
7. Make sure the CPU chip is seated. (Take ESD precautions.)
8. Make sure the memory elements (DIMMs) are properly seated.
9. Check system fans. If overheating occurs, chip may shut down.
10. If the system ran with temperature high, let it cool for 30 minutes, then
restart.
11. If system repeatedly shows this error, replace the element with the CMOS.
0080h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0081h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0082h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
0083h PCI System Bus
scan test failed.
1. Remove all unnecessary PCI cards and try the test again. If it still fails, make
sure all PCI connectors are seated.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.
8. If the system ran with temperature high, let it cool for 30 minutes, then restart.
9. If system repeatedly shows this error, replace PCI Card and system board.
0084h Cannot access PCI
devices through the
FIND_PCI_DEVICE
call.
1. Remove all unnecessary PCI cards and try the test again. If it still fails, make
sure all PCI connectors are seated.
2. Make sure the system board is seated.
3. Check the seating of the voltage regulator module (VRM) if present.
4. Be sure the processor board (if any) is seated.
5. Make sure the CPU chip is seated. (Take ESD precautions.)
6. Make sure the memory elements (DIMMs) are properly seated.
7. Check system fans. If overheating occurs, chip may shut down.