HP Netserver DiagTools v2.0 User Guide

iv
Interpreting Basic Test Results ..........................................................................................................18
Running the Advanced System Tests ................................................................................................19
Advanced System Test Menus and Options...................................................................................19
Reviewing Results: Running the Viewers ...........................................................................................20
Reviewing Results: Saving and Printing the Support Ticket ...............................................................20
To Create A Support Ticket ...........................................................................................................21
Troubleshooting When Devices are not Detected ..............................................................................21
Processor and Memory Non Detected Troubleshooting..................................................................21
SCSI Device Non Detected Troubleshooting..................................................................................22
5 Error Message Reference ...............................................................................................................23
Error Messages and Their Sources ....................................................................................................23
The System Tests..........................................................................................................................23
Memory Test Menu........................................................................................................................41
FDD (Flexible Disk Drive or Floppy) Tests.....................................................................................46
KBD (Keyboard) Tests...................................................................................................................49
SCSI Device Tests ........................................................................................................................50
Misc Tests .....................................................................................................................................55
Video Test .....................................................................................................................................57
IDE CD-ROM.................................................................................................................................57
Multiprocessor Test .......................................................................................................................58
A Test Menus......................................................................................................................................67
Basic Test Menus ..............................................................................................................................67
Advanced System Tests ....................................................................................................................68
B Test Descriptions............................................................................................................................69
Test Descriptions...............................................................................................................................69
System Test Menu.........................................................................................................................69
Memory Test Menu........................................................................................................................70
FDD (Flexible Disk Drive or Floppy) Tests.....................................................................................71
KBD (Keyboard) Tests...................................................................................................................71
SCSI Device Tests ........................................................................................................................72
SCSI Disk Tests ............................................................................................................................72
SCSI Tape Unit Tests....................................................................................................................72
SCSI CDROM Tests......................................................................................................................72
Misc Tests .....................................................................................................................................73
Video Test .....................................................................................................................................73
IDE CD-ROM.................................................................................................................................73
Index.....................................................................................................................................................77