HP Netserver DiagTools v2.0 User Guide

Chapter 5 Error Message Reference
45
Code Description Recommended Action
test.
7. Build up the system by halves until the failure is located.
0181h No Active External
Cache Memory.
Enable external cache memory through the BIOS Setup utility first.
0182h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
0183h No detected extended
memory. In the basic
test this is a
DiagTools Error.
If this result comes
from an advanced
test, it is a user error.
If a basic test error, contact you HP Response center to get the latest copy of
DiagTools.
Parameter out of range. Reenter and rerun the test.
0184h Data Bus Test failed. 1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
8. Change the memory board.
9. Change the system board.
10. Change the board where the DIMMs are located.
0190h Test failed at address
xxxxxxxxh.
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
01A0h The pattern written
at address
XXXXXXXXh was
qqqqh The pattern
read back from that
address was pppph.
1. Visually inspect the memory board to ensure proper seating.
2. Check to see all DIMMs are the correct HP part number.
3. Visually inspect DIMM units to ensure they are properly seated.
4. Check the positions of DIMMs to see that positioning matches that on the
technical reference label or card.
5. Examine the support ticket and check for failures.
6. Bring the system down to its minimum memory configuration and rerun the
test.
7. Build up the system by halves until the failure is located.
01A1h Configuration Access
Mechanism Test
Failed.
1. Take ESD precautions and make sure the system board is seated.
2. Check the seating of the voltage regulator module (VRM) if present.
3. Be sure the processor board (if any) is seated.