HP Netserver DiagTools v2.0 User Guide

Chapter 5 Error Message Reference
49
Code Description Recommended Action
2. Check the cable between the floppy drive and the system board.
3. Change the floppy drive.
4. Change the system board.
03AAh Drive not ready. 1. Try a different diskette.
2. Check the cable between the floppy drive and the system board.
3. Change the floppy drive.
4. Change the system board.
03CCh DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
03EEh DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
03FFh DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you get
the same error, call the HP Customer Care Center.
KBD (Keyboard) Tests
The KBD Test Menu includes testing the keyboard controller, scanning, LEDs, clock line, and data line for
proper functionality.
Code Description Recommended Action
0400h DiagTools received
an Keyboard
Controller interface
error.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0401h DiagTools issued
commands to
Keyboard
Controller and
received improper
responses.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0410h Keyboard clock line
is stuck low/high.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0411h Keyboard clock line
is stuck low/high.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0412h Keyboard data
stuck low/high.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0413h Keyboard data
stuck low/high.
1. Power down the system. (Caution, keyboards are not hot-swappable. A
keyboard swap with power on may damage the system board.)
2. Replace the keyboard and rerun the test.
3. Replace the system board.
0414h DiagTools issued a 1. Power down the system. (Caution, keyboards are not hot-swappable. A