HP Netserver DiagTools v2.0 User Guide

Chapter 5 Error Message Reference

Code Description Recommended Action

between cards and backplane.

2. Inspect SCSI pins to ensure none are bent.

3. Check seating of board or SCSI card.

4. Check for proper termination, using technical reference card or label.

5. Check system fans

6. Check firmware version of drive and update if necessary.

7. Replace the drive

8. Change the card or board that has the drive’s controller.

0560h DiagTools Error Download a new version of DiagTools from the HP web site and run it. If you

get the same error, call the HP Customer Care Center.

0580h DOS Memory

Allocation Error.

The SCSI diagnostic does not have enough memory to run. This is generally

caused by having multiple types of SCSI controller in the system--for instance,

Adaptec, Symbios, and NetRAID. Each controller type requires a separate driver

to be loaded in memory.

Reduce the number of different types of SCSI controller active in the system--

either by disabling internal controllers via Setup, or by removing any plug-in

SCSI controllers, or by removing all NetRAID cards. Then rerun the test.

0590h SCSI command not

supported by this

device.

The device you are testing does not support the SCSI commands required by this

diagnostic. If the device is an HP-supported device, report the error to an HP

Customer Care Center.

Misc Tests

The Misc Test Menu includes testing of the serial port with a series of tests designed to ensure complete

functionality is present. A similar specific set of tests is present for parallel ports.

Code Description Recommended Action

0601h Serial Port Test

Failed