HP Netserver LT 6000r Installation Guide
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12 Troubleshooting
Troubleshooting Tools
If you are having problems installing your HP NetServer, there are a number of
different tools available for troubleshooting:
• HP NetServer Information Assistant (see Chapter 11) contains the
following tools:
◊ Troubleshooting Information
◊ Part Information
◊ List of Error Messages and Beep Error Messages
• The HP NetServer Navigator CD-ROM contains HP NetServer Utilities:
At the HP NetServer Navigator Main Menu, select "Access NetServer
Utilities" to use the following tools:
◊ HP DiagTools Utility: An easy-to-use hardware diagnostic for
system verification, burn-in, and rapid troubleshooting. DiagTools
is a floppy-disk based tool. When you select DiagTool from the utilities
menu, you are prompted to enter a floppy disk. DiagTools is then
transferred from the Navigator CD-ROM to the floppy.
◊ Error Message Utility: Lets you view descriptions of errors that
occur during the Power-On Self Test (POST) and tells you how to
handle the errors.
◊ Event Log Report Utility: Describes NetServer management events
and lets you review a list of errors and other system events.
◊ More NetServer Utilities>>Diskette Library: Enables you to
conveniently generate any flexible diskette available on the
HP NetServer Navigator CD-ROM. For example, you can create the
following diskettes: BIOS Update, NOS Drivers, and DiagTools.
• For problems with the network interface controller board (NIC), refer to its
documentation in Information Assistant.
• For problems with the disk array controller board (if you have one) refer to
the HP NetRAID Series User Guide for HP NetRAID and HP NetRAID-1
in Information Assistant.