HP NetServer LH 3000/3000r to LH 6000/6000r Upgrade Guide HP Part Number 5969-3953 Printed in November 1999
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Contents 1 Introduction ................................................................................................. 1 Your New Server ........................................................................................... 1 Verify NOS Versions Supported by the LH 6000/6000r .................................. 1 Accessory Contents....................................................................................... 2 Determine Which Accessories You Need .............................................
Contents Create HP DiagTools Diskettes ............................................................... 35 Run the Basic System Test...................................................................... 36 Create Support Ticket.............................................................................. 37 Use the Error Code Viewer to Review Corrective Actions......................... 38 Use HP DiagTools to Burn in the NetServer.............................................
1 Introduction Your New Server When you use this kit to upgrade your HP NetServer LH 3000/3000r to an LH 6000/6000r, you end up with a new server. It retains the original serial and model numbers, but your upgraded server has many new capabilities. Reinstalling your network operating system (NOS) is an essential part of this upgrade. Reinstalling the NOS ensures that you can use all of the new features of the NetServer LH 6000/6000r.
Chapter 1 Introduction Accessory Contents CAUTION Components of this accessory kit are sensitive to static electricity and can be easily damaged by improper handling. Read the following information carefully before you handle the accessory components: • Leave the components in the anti-static container until you are ready to install them. • Use an anti-static wrist strap and a grounding mat. Read and follow the instructions included with the wrist strap and mat.
Chapter 1 Introduction l Technical Reference Card which fits into an envelope inside the chassis l HP NetServer Navigator CD-ROM l HP NetServer Online Documentation CD-ROM l Power Supply module Determine Which Accessories You Need Use the guidelines described in this section when purchasing additional accessories for your new HP NetServer LH 6000/6000r. Power Supply Upgrade Kit You must order a Power Supply Upgrade Kit, product number D8551A, for the HP NetServer LH 3000/3000r and LH 6000/6000r.
Chapter 1 Introduction NOTE Consult your network operating system (NOS) documentation to determine the maximum amount of memory supported by your NOS. Processors The upgrade kit comes with two processors and four terminators. You can purchase additional processors for a total of six processors CAUTION You cannot move processors from the LH 3000/3000r to the LH 6000/6000r.
Chapter 1 Introduction • Chapter 4, "Installing LH 6000 Components," explains how to install DIMMs and processors, and how to install the new system board and power supply. l Chapter 5, "Updating Firmware," explains how to update firmware and run the Setup and HP Diag Tools utilities, and lists the basic steps for reinstalling your NOS if necessary.
2 Preparing for the Upgrade This chapter explains the steps to take before you begin the upgrade: l Gather the tools you need. l Back up your data. l Save your current configuration settings. l Check the internal event log. Tools You Need To install this accessory you need an anti-static service kit (3M 8501/8502/8503 or equivalent). This kit includes a static-dissipating work surface, a chassis clip lead, and a wrist strap.
Chapter 2 Preparing for the Upgrade b. Copy down all settings from the Configuration and Security menus that you might have changed from their default values. Be sure to write down the settings under these selections: ∗ Embedded LAN and SCSI Settings ∗ Boot Settings See your NetServer’s Installation Guide for more information about the Setup utility. 3.
Chapter 2 Preparing for the Upgrade Check the System Event Log Be sure to check the system event log before you remove components from the LH 3000/3000r. NOTE This is not the Windows NT® Event Log. 1. Find the new HP NetServer Navigator CD-ROM shipped with this upgrade kit and insert it. 2. Turn on power to the NetServer. 3. From the Navigator Main Menu, select NetServer Utilities then More NetServer Utilities. 4. View the Event Log Report Utility from the More NetServer Utilities option.
3 Removing Components from the LH 3000/3000r Removing components from the HP NetServer LH 3000/3000r has these steps: l Power off the NetServer. l Remove covers and system board. l Remove chassis guide and air baffles. WARNING Do not proceed with this upgrade without first purchasing the appropriate Power Supply Upgrade Kit. The HP NetServer LH 6000/6000r cannot operate without a minimum of three power supplies.
Chapter 3 Removing Components from the LH 3000/3000r Remove Covers and the System Board CAUTION Wear a wrist-strap and use a static-dissipating work surface connected to the chassis when handling components. Ensure the metal of the wrist strap contacts your skin. 1. Remove covers as follows. See the Installation Guide for your NetServer for more complete information. a. If your NetServer is in the pedestal orientation (LH 3000), follow these steps: 1. Unlock and remove the front bezel. 2.
Chapter 3 Removing Components from the LH 3000/3000r Retaining Latches Figure 3-1.
Chapter 3 Removing Components from the LH 3000/3000r Retaining Latches Figure 3-2.
Chapter 3 Removing Components from the LH 3000/3000r Remove Chassis Guide and Air Baffles 1. Remove the thumbscrew holding the chassis guide in place as shown in Figures 3-3 (pedestal version) and 3-4 (rack-mounted version). NOTE You can use a T15 TorxTM driver to help remove this screw if necessary. Remove screw and chassis guide. Figure 3-3.
Chapter 3 Removing Components from the LH 3000/3000r Remove screw and chassis guide. Figure 3-4.
Chapter 3 Removing Components from the LH 3000/3000r 2. Unscrew the non-captive thumbscrews securing the two air baffles to the chassis. ◊ In the HP NetServer LH 3000 (pedestal version), you can see the thumbscrews from the top of the NetServer. See Figure 3-5. ◊ In the HP NetServer LH 3000r (rack-mounted version), you can see the thumbscrews from the right side of the NetServer. See Figure 3-6. NOTE Save these thumbscrews.
Chapter 3 Removing Components from the LH 3000/3000r Figure 3-6.
4 Installing LH 6000/6000r Components This chapter explains the following steps to install the new HP NetServer LH 6000/6000r components: l Install DIMMs in the new system board. l Install processors in the new system board. l Install new system board. l Install third power supply. l Install bezel nameplate and labels. l Replace NetServer covers. Install DIMMs Install DIMMs on your LH 6000/6000r system board as follows: 1. Identify where you will install the DIMMs. a.
Chapter 4 Installing LH 6000/6000r Components 1A 2A 3A 4A 1B 2B 3B 4B Figure 4-1. DIMM Sockets on LH 6000/6000r System Board 2. Locate the socket in which you will install the DIMM, and spread the two retaining clips outward (see Figure 4-2). 3. Hold the DIMM at a 90-degree angle to the system board. Be sure to handle the module by its ends; do not touch the pins. 4. Align the notches on the DIMM with the keys in the socket. DIMM Notches Keys Retaining Clips Figure 4-2.
Chapter 4 Installing LH 6000/6000r Components 5. Press the DIMM into the socket. The retaining clips close automatically if it is inserted properly. See Figure 4-3. CAUTION Do not rock the DIMM into place, but apply firm and even pressure directly downward. If the retaining clips do not close, remove the module and repeat Steps 3 through 5. 6. Add the second DIMM of the pair in the other bank of DIMM sockets. 7. Add other pairs of DIMMs as necessary.
Chapter 4 Installing LH 6000/6000r Components Install Processors Use the following guidelines when adding processors to your NetServer: l This upgrade kit ships with two processors, but you can install up to six processors. l You must add Intel Pentium III Xeon processors in ascending slot order. l All processor modules must have the same clock speed and cache size. l Two VRMs are preinstalled on the system board which support the two processors shipped with this upgrade kit.
Chapter 4 Installing LH 6000/6000r Components Figure 4-5 shows the socket numbers for each VRM. VRM Locations 3 2 6 4 5 1 Figure 4-5. VRM Socket Numbers CAUTION Do not remove the processor from its bag until you are ready to install it. Make sure the bag remains sealed. Before you remove a processor from the anti-static container, touch a grounded, unpainted metal surface on the HP NetServer to discharge static electricity.
Chapter 4 Installing LH 6000/6000r Components 1. Loosen the thumbscrew and open the access cover to processor slots 1, 2, and 3. Processor slots 1 and 2 are empty, and slot 3 contains a terminator. Thumbscrew Cover for Processor Slots 1, 2, and 3 Figure 4-6. Open Cover for Processor Slots 1, 2, and 3 2. Remove the processor to be added from the sealed bag. 3. Open the latches on top of the processor module and align it with one of the open slots.
Chapter 4 Installing LH 6000/6000r Components Figure 4-7. Open Processor Module Retaining Latches 4. Press the processor module into the slot until it is fully seated. 5. Rotate the retaining latches into the flat, closed position. 6. If you are adding more than two processors, be sure to install them in the order indicated in Figure 4-4. Remove terminators as necessary. 7. Close the access cover to the processor slots and tighten the thumbscrew (see Figure 4-6). 8.
Chapter 4 Installing LH 6000/6000r Components Figure 4-8. Install Additional VRMs if You Have Installed More Than Two Processor Modules a. Identify the VRM socket(s) where you must install VRMs. Two VRMs have been preinstalled. All VRMs must be installed in ascending slot order as indicated in Figure 4-5. b. Open the VRM retaining latch. c. Orient the VRM as shown in Figure 4-8 and press the VRM into the socket until it is seated completely.
Chapter 4 Installing LH 6000/6000r Components Install New System Board When you have finished installing processors and DIMMs, you are ready to install the new system board. 1. Carefully reinsert the system board assembly into its guides. See Figures 4-9 and 4-10 for the correct orientation. 2. Rotate the blue latches to the flat, locked position to seat the system board securely in its socket. 3.
Chapter 4 Installing LH 6000/6000r Components Figure 4-10. Install New System Board in Rack Orientation Install Third Power Supply The HP NetServer LH 6000/6000r requires three power supplies. The third power supply comes as part of the Power Supply Upgrade Kit. NOTE The Power Supply Upgrade Kit provides the third power supply, but does not provide redundancy. If you want a redundant power supply, you must order a second Power Supply Upgrade Kit.
Chapter 4 Installing LH 6000/6000r Components Install the third power supply as follows: 1. From the back of the NetServer, loosen the thumbscrews and remove a filler panel from the power supply bay. See Figure 4-11. NOTE You can install the third power supply in either of the open power supply bays. Power Supplies Filler Panel Figure 4-11.
Chapter 4 Installing LH 6000/6000r Components 2. Set the new power supply module in the open bay. See Figure 4-12. CAUTION When lifting a power supply module, be prepared to support its weight. Hold the power supply module with two hands. 3. Push in the power supply module, seat it firmly, and tighten the thumbscrews. Figure 4-12.
Chapter 4 Installing LH 6000/6000r Components Install Bezel Nameplate and Labels 1. Locate the appropriate nameplate for your NetServer’s bezel. 2. Remove the old nameplate from your NetServer’s bezel using a needle nose pliers. 3. Secure the new LH 6000 (or LH 6000r) nameplate to the bezel as follows: ◊ For the pedestal version (LH 6000), locate the short nameplate shipped with this upgrade kit and snap it into place. ◊ For a NetServer mounted in an HP systems rack, locate the long, thick nameplate.
5 Updating Firmware When you use this kit to upgrade your NetServer LH 3000/3000r to an LH 6000/6000r, you must perform the following steps: l Update system firmware. l Run the Setup utility. l Run the HP DiagTools utility. l Reinstall your NOS. Update System Firmware After upgrading the NetServer’s hardware, you must update your firmware using the HP NetServer Navigator CD-ROM shipped with this upgrade kit.
Chapter 5 Updating Firmware Run the Setup Utility After you update your BIOS, you must run the Setup utility to reset your configuration in CMOS. 1. Make sure the new HP NetServer Navigator CD-ROM is still inserted and turn on power to the HP NetServer. 2. Check the LEDs on each power supply. When a power supply is operating correctly, its LED glows steady green. 3. Start the Setup utility by following the onscreen instructions that appear after the first few startup messages.
Chapter 5 Updating Firmware It is recommended that you run DiagTools now and test your NetServer LH 6000 before you reinstall your NOS. To run DiagTools you will: l Create two DiagTools diskettes. l Run the Basic System Test. l Create a Support Ticket to view your test results, or print them and keep a permanent copy. l Use the Error Code Viewer to diagnose failed components, if necessary. l Use DiagTools to burn in the NetServer LH 6000, if necessary.
Chapter 5 Updating Firmware 7. Click Exit and press Enter to exit HP NetServer Navigator and restart the NetServer. If the NetServer does not restart, turn off the NetServer power, wait 10 seconds, and turn on power again. NOTE HP DiagTools Diskette #1 contains a readme file of release notes. View the readme file to look for the most recent information about DiagTools.
Chapter 5 Updating Firmware 4. Press F2 and follow the instructions on the screen to start the Basic System Test. The screen displays the tests and results as they are performed. When the test is complete, you see a summary of the results. ◊ If all tests passed, you can either exit DiagTools or view or print your results by following the instructions in the section "Create a Support Ticket.
Chapter 5 Updating Firmware Use the Error Code Viewer to Review Corrective Actions If any of the Basic System Tests have failed, you should view or print the Support Ticket file, locate the failed test, and record the four-digit error code. You can look up the error code as follows: 1. Return to the Basic System Test Result screen. You may need to press F2 (Back) one or more times. 2. From the Basic System Test Result screen, press F2 (Advanced) and follow the instructions on the screen. 3.
Chapter 5 Updating Firmware Exit HP DiagTools and Take Corrective Action if Necessary 1. Press F3 to exit HP DiagTools from the Advanced System Tests menu or from any of the Basic System Test screens. 2. Remove the HP DiagTools diskette. 3. If you need to take corrective action, be sure to power down the NetServer before you remove covers. 4. If you need to contact an HP customer support representative, save your Support Ticket diskette. Reinstall Your NOS It is essential that you reinstall your NOS.
Chapter 5 Updating Firmware NOTE If you have any problems with your boot drive during NOS installation, it is recommended that you reformat the hard drive using the Symbios® utility. To start the Symbios utility, 1. Restart your NetServer and press when you see the Symbios Configuration utility message. 2. From the main menu, select your adapter and then Device Selections. 3. Select the hard disk to format. 4. Select the Format menu option.
Chapter 5 Updating Firmware Install Your NOS and Configure the NetServer 1. Insert the HP NetServer Navigator CD-ROM and restart the NetServer. 2. Open the Readme File from the HP NetServer Navigator menu to find up-to-date configuration information. For instructions on opening this file, see your NetServer’s Installation Guide. 3. From the HP NetServer Navigator Main Menu, select Configuration Assistant. 4.
6 Warranty and Support The hardware warranty below applies to components purchased as accessories. If your component was factory installed as part of an HP NetServer model, refer to the HP NetServer Warranty and Service/Support Booklet provided with your NetServer documentation for the warranty limitations, customer responsibilities, and other terms and conditions.
Chapter 6 Warranty and Support HP Repair and Telephone Support Refer to the HP NetServer Warranty and Service/Support Booklet supplied with your HP NetServer documentation for instructions on how to obtain HP repair and telephone support.
7 Regulatory Information For regulatory information pertaining to this HP accessory, please refer to the regulatory section of your NetServer’s Installation Guide.
Index A accessories memory, 3 power supply upgrade kit, 3 processors, 4 B back up data, 7 C Caution BIOS versions, 33 operating NetServer without covers, 5 static electricity, 2, 5 CAUTION processor anti-static, 23 D documentation related, 5 F filler panel removing from LH 3000, 29 H hardware accessories limited warranty, 43 Hardware repair warranty information for, 43 HP DiagTools utility, 35 HP NetRAID, 40 I install power supply LH 3000, 28 L labels applying to LH 6000/6000r, 31 M memory guidelines, 3 se
Index W warranty hardware accessories limited, 43 Warranty information 48 for hardware, 43
