HP Netserver Service Handbook, Volume 1 - Low End

System Support

HP NetServer Navigator Release History and Status Report

To obtain a Release History or a Status Report, you will need a Document Number.

• Release History: Document Number is 6005

• Status Report: The number is different for each Status Report. Each version of the HP

NetServer Navigator CD-ROM has a four-digit Document Number printed on the disk.

You can obtain the Release History and Status Report for your CD-ROM in one of these ways:

• World Wide Web: netserver.hp.com/netserver/support

• Internet FTP: ftp.hp.com/pub/servers/software

• Fax: Call HP’s fax system at (1 800) 333-1917. Outside the U.S. and Canada, call (1 208) 344-

4809 from your fax machine. Request the fax using the Document Number.

HP NetServer Navigator Subscription Service

Subscribe to the HP NetServer Navigator Subscription Service to automatically receive CD-ROM updates.

The subscription service issues 8 to 12 releases per year.

The updates include the following:

• Updates to system software, such as BIOS and driver upgrades

• Enhancements to server management tools

For a subscription form and subscription rates see:

• Internet WWW: netserver.hp.com/netserver/support

• Fax: Call HP’s fax system at (1 800) 333-1917. Outside the U.S. and Canada, call (1 208) 344-

4809 from your fax machine.

World Wide Web and Internet FTP

HP has a home page on the Internet World Wide Web specifically for the HP NetServer

netserver.hp.com/netserver/support

You can download NetServer files from HP via Internet FTP by entering the following:

ftp://ftp.hp.com/pub/servers

Proactive Notification for HP NetServer Products

HP Proactive Notification is a web-based information service that provides timely technical support

information on HP NetServer products via email. The types of technical information that will be emailed to

you include:

• Software driver notifications, such as BIOS updates, patches, and NOS- specific drivers

• Navigator CD Release History