HP Service Insertion Guide K/KA/WB.15.15

Troubleshooting helpPossible causeIssueID
Do an SNMP walk on hpSwitchErrorMsgEntry MIB
object. This will display a message as to why the SET
request failed.
# of tunnels limit
There is a limit on the number of
tunnels that can be configured on
User tries to create a
service tunnel and gets
the following SNMP
error:
4
Run the following CLI command:a device and once that limit has
SNMP_ERRORSTATUS_
HP-3800-SW# show interface tunnel type
intercept
been reached, any further tunnel
creation will be errored out.
RESOURCEUNAVAILABLE
Max. Supported Tunnels : 16
Total Tunnels : 16
The ‘total tunnels’ field is the current number of
tunnels configured on the box while ‘max tunnels’ is
the limit.
Relevant MIB objects:
hpicfMaxIPv4ServiceTunnels
hpicfTotalIPv4ServiceTunnels
(hpicfServiceTunnels MIB)
Do an SNMP walk on hpSwitchErrorMsgEntry MIB
object. This will display a user friendly message as
to why the SET request failed.
No V1 line card support
On 5400/8200 chassis
platforms, tunnels cannot be
User tries to create a
service tunnel and gets
the following SNMP
error:
5
Run the following CLI command to check if the device
is running in v1-compat mode.
created when the chassis has
been configured to run in
v1-compat-mode.
SNMP_ERRORSTATUS_
RESOURCEUNAVAILABLE
HP-3800-SW$# show system
Allow V1 Modules : Yes
This means the device is in V1 compat mode.
Relevant MIB objects:
hpSwitchAllowV1Modules
(hpSwitchConfig MIB)
Do an SNMP walk on hpSwitchErrorMsgEntry MIB
object. This will display a message as to why the SET
request failed.
No platform support
Tunnels cannot be created on
3500/6200/6600 platforms
and SMB platforms.
User tries to create a
service tunnel and gets
the following SNMP
error:
SNMP_ERRORSTATUS_
6
RESOURCEUNAVAILABLE
Do an SNMP walk on hpSwitchErrorMsgEntry MIB
object. This displays a message as to why the SET
request failed.
No hardware resource
Tunnel needs free TCAM entries
on all slots to be available for
creation.
User tries to create a
service tunnel and gets
the following SNMP
error:
SNMP_ERRORSTATUS_
7
Run the following CLI command and check if TCAM
resources are available.
Unavailability of these resources
results in tunnel creation failure.RESOURCEUNAVAILABLE
HP-3800-SW# show qos resources
Look at the ‘Rules available’ and ‘Meters available’
column for all slots (or port groups).
For the first service tunnel to be created -
‘Rules available’ must be >= 26 and
‘Meters available’ must be >= 2.
For subsequent service tunnels to be created –
‘Rules available’ must be >= 6
Troubleshooting 19