HP Network ScanJet 5 Scanner - Administrator's Guide

4
Troubleshooting and Error Messages
Overview
This chapter describes problems that can occur during the scanning
process, including error messages you may encounter, that can originate
from several sources:
• At the scanner. Most of the messages displayed on the control panel of
the scanner are status or information messages. However, error
messages, requiring some action to be taken before scanning can
proceed, are also displayed. These messages, together with
recommended actions, are described in this chapter.
• In the user software. Messages are displayed in HP Network ScanJet 5
Utility when an error occurs while the user is performing some function
connected with scanning. If the user is using the PaperPort software as
their inbox, problems may occur and error messages may be displayed
in connection with this software. Solutions to HP Network ScanJet 5
Utility and PaperPort software problems and error messages can be
found both in this document and in the HP Network ScanJet 5 Scanner
User’s Guide.
• In the administrative software. Error messages are displayed in
JetAdmin when an error occurs during an administrative process.
Solutions to these problems can be found later in this chapter.
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