HP Network ScanJet 5 Scanner - Administrator's Guide

Error Message Error Description Actions
144
Network Error
Log Init Error (err)
Press any key...
There was a problem while
initializing the logging file recorded
on the scanner’s hard disk. This
does not affect other scanner
functions.
Run the HP JetAdmin software
and clear the event log and the
activity log.
Restart the scanner.
If the problem persists, call HP
Support Service.
145
Network Error
Diagnostic Failed
(err)
HP Network ScanJet
5 halted
There was an error running a
diagnostic on the scanner network
interface.
Power cycle the scanner.
If the problem persists, call HP
Support Service.
146
Network Error
Network Card
Changed
NW ScanJet 5 halted
The network card has been
changed; this is an invalid
operation.
Send the HP Network ScanJet 5
scanner to the Repair Center to
have the network card changed.
150
Network Error
Password Not
Found(err)
Press any key...
The scanner cannot get the user’s
password from the server.
Check that the user has correctly
configured his or her password.
If the problem persists, call HP
Support Service.
151
Network Error
Download Private
Error(err)
Press any key...
152
Network Error
User Not
Reachable(err)
There is a problem reading the
private user files from the server,
or the server is not available.
Try the operation again.
Check the LAN cable.
Check if the server is available.
If the user workarea is configured
in an NT or LAN Server
environment, check if the HP
Network ScanJet 5 scanner
service (daemon) is still active.
155
Network Error
Time Sync Error (err)
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An error occurred while the
scanner was synchronizing the
date and time with the server.
Check the LAN cable.
Check if the time server is
available.
Check if the server date and time
clock is working correctly.
In the HP JetAdmin software,
check that the time server is
configured correctly.
52 Troubleshooting and Error Messages EN