HP Network ScanJet 5 Scanner - Administrator's Guide

Error Message Error Description Actions
IPX was needed and
not present on the
system
SPX was needed
and not present on
the system
The HP JetAdmin software cannot
find the specified network.
Try the operation again.
Restart the HP JetAdmin software.
Reboot the computer.
The NetWare client
shell was not found
HP JetAdmin software internal
error.
See the HP JetAdmin software
documentation.
You are running and
older NetX shell on
Windows 3.1
HP JetAdmin software internal
error.
See the HP JetAdmin software
documentation.
File copy error The firmware image cannot be
transferred to the server.
Check if the server’s disk is full.
Check if the server is on.
The workarea
location already
exists and can be
used by another
user. Confirm to use
the typed directory
location
The directory already exists,
perhaps because another user
workarea is in the same location.
If possible, assign a different
workarea for each user.
Unable to find out
the workarea
location for the user
The HP JetAdmin software cannot
find the specified user’s workarea.
Check if the server is available.
Check if you are running the HP
JetAdmin software with supervisor
access to the server.
Make sure the user workarea still
exists on the server. If not, manual
create the workarea on the server.
Cannot access the
firmware image
If the firmware image is on a
floppy, there are problems with the
drive.
If the firmware image is saved on
a network, you do not have
sufficient rights to access the
image.
Check that the floppy is correctly
inserted in the drive.
Check the permissions for the
administrator for the directory
where the firmware image has
been copied.
Unable to perform
the operation
The HP JetAdmin software is not
able to perform the requested
operation.
No action required.
4
Troubleshooting
EN Troubleshooting and Error Messages 65