HP Network ScanJet 5 Scanner - Administrator's Guide

Customer Support Options Worldwide
In addition to the phone numbers listed below, this chapter contains
worldwide sales and service addresses and phone numbers.
Customer Support & Product
Repair Assistance for the
U.S. and Canada:
Call (1) [phone] Monday through Friday from 6 am to 6 pm (Mountain Time)
free of charge during the Warranty Period. However, your standard long-distance phone
charges still apply.
Have your serial number ready when calling.
Post-warranty telephone assistance is available to answer your product questions. Call
(1) [phone] ($2.50* per minute, U.S. only) or call (1) [phone] ($25* per
call, Visa or MasterCard, U.S. and Canada).
Charges begin only when you connect with
a support technician. *Prices subject to change.
European Customer Support Center Language and In-Country Options Available
Open Monday through Friday 8:30 to 18:00 CET
HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you
will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can
receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling
HP, please have the following information ready: product name and serial number, date of purchase, and description of the
problem.
Danish: Denmark (45) 3929-4099
Dutch: Belgium (32) (2) 626-8806
Netherlands (31) (20) 606-8751
English: Ireland (353) (1) 662-5525
UK (44) [phone]
International (44) [phone]
Finnish: Finland (358) (9) 0203-47288
French: Belgium (32) (2) 626-8807
France (33) (45) 043-9853
Switzerland (41) (84) 880-1111
German: Austria (43) (1) 0660-6386
Germany (49) [phone]
Italian: Italy (39) (2) 264-10350
Norwegian: Norway (47) 2211-6299
Portuguese: Portugal (351) (1) 441-7199
Spanish: Spain (34) (90) 232-1123
Swedish: Sweden (46) (8) 619-2170
In-country Support Numbers
If you require support after your warranty has expired or additional product repair services, or if your country is not listed
below, see “Worldwide HP Sales and Service Offices” in appendix E.
Argentina
Australia
Brazil
Canada
China
Czech Republic
Greece
Hong Kong
Hungary
India
Indonesia
Japan
Korea
(54) (1) 781-4059
(54) (1) 781-4069
(61) (3) 272-8000
(55) (11) 709-1444
(1) [phone]
(86) (10) 6261-4174
(86) (10) 6261-4175
(86) (10) 6261-4176
(86) (10) 6262-5666
(42) (2) 471-7321
(30) (1) 689-6411
[phone]
(36) (1) 343-0310
(91) (11) 682-6035
(91) (11) 682-6069
(62) (21) 350-3408
(81) (3) 3335-8333
(82) (2) 3270-0700; outside
Seoul, call (82) (80) 999-0700
Malaysia
México D.F.
México Guadalajara
México Monterey
Middle East/Africa
New Zealand
Philippines
Poland
Portugal
Russia
Singapore
Switzerland
Ta i wa n
Thailand
Tu r ke y
(60) (3) 295-2566
(52) (5) 326-4600
(52) (3) 669-9500
(52) (83) 378-4240
(41) (22) 780-7111
(64) (9) 356-6640
(63) (2) 894-1451
(48) (22) 37-5065
(351) (1) 301-7330
(7) (95) 923-5001
(65) 272-5300
(41) (1) 753-7111
(886) (2) 717-0055
(66) (2) 661-4011
(66) (2) 661-4012
(90) (1) 224-5925
96 Warranty and Support Information EN