HP Network ScanJet 5 Scanner - Administrator's Guide

Error Message Error Description Actions
13
Internal Error
Communication Error
The control panel is working but
something is wrong with the
connection.
Check if the cable connecting the
control panel is properly plugged-in.
Power cycle the scanner.
If the error persists, call HP
Support Service.
14
Internal Error
Control Panel Error
The control panel LCD is not
working.
Power cycle the scanner.
If the problem persists, call HP
Support Services.
15
Internal Error
HP Network ScanJet
5 halted
There is a connection problem
with the scanner.
Power cycle the scanner.
Check if all cables are properly
plugged in.
If the problem persists, call HP
Support Service.
16
Internal Error
Internal Memory
Error
Internal memory error. Power cycle the scanner.
If the problem persists, call HP
Support Service.
65-66
Internal Error
HP Network ScanJet
5 halted
Bad internal behavior. Power cycle the scanner.
If the problem persists, call HP
Support Service.
70, 71, 72
Internal Error
Configuration Error
The internal configuration
information is not accessible
Try to reconfigure the scanner .
If the problem persists, call HP
Support Service.
73
Internal Error
Internal Disk Error.
Press any key...
The internal message information
for the language you’ve chosen
cannot be accessed.
You can continue to use the
scanner, which will display the
messages in English.
Try to change the scanner
language.
If the problem persists, call HP
Support Service.
46 Troubleshooting and Error Messages EN