HP Network ScanJet 5 Scanner - Administrator's Guide
Error Message Error Description Actions
115
Internal Error
Out of Memory
(err)
Internal memory error. If this message appears just after
booting, there are too many public
destinations or print queues
defined. Run the HP JetAdmin
softwaretoremovesome
destinations, then turn the scanner
off and on.
If the error message appears
when the user is selected, the
user has too many destinations
defined. Use the HP Network
ScanJet 5 Utility to remove some
private destinations, then use the
Reinitialize option under the Tools
tab to reset the scanner.
If the problem persists, call HP
Support Service.
120, 121, 122, 123
Internal Error
Internal Disk
Error(err)
HP Network ScanJet
5 halted
An error has occurred in opening,
reading, or writing a file on the
network scanner internal hard
disk, or the file is corrupted.
Reboot the scanner.
If the problem persists, call HP
Support Service.
124
Network Error
Prv Destinations
Access Error
(err)
A user’s private destinations list is
configured in a wrong format.
Run the HP Network ScanJet 5
Utility to reconfigure the user’s
private destinations list.
If the problem persists, call HP
Support Service.
130
Fax Server Not
Found
The fax server destination could
not be found.
Verify the installation match
between the fax server and the HP
Network ScanJet 5 scanner.
131
Error Sending Fax
The scanner detected an error
while sending data to the fax
server.
Verify that the HP Network
ScanJet 5 scanner configuration is
correct.
Use the HP JetAdmin software to
verify the status of the fax server.
132
Network Error
The scanner detected an error
while receiving notification from
the fax server.
Verify that the HP Network
ScanJet 5 scanner configuration is
correct.
Use the HP JetAdmin software to
verify the status of the fax server.
50 Troubleshooting and Error Messages EN










