HP Network ScanJet 5 Scanner - Administrator's Guide

Scanner Errors
Error Message Error Description Actions
201
Scanner Error
HP Network ScanJet
5 halted
An error has occurred initializing
the scanner.
Power cycle the scanner.
If the problem persists call HP
Support Service.
202
Scanner Error
Scanner not
connected
Communication problems exist
with the scanner.
Power cycle the scanner.
If the problem persists call HP
Support Service.
203
Scanner Error
No Paper Feeder
The Automatic Document Feeder
(ADF) cable is not connected to
the scanner base.
Do the following:
1. Verify that the ADF is properly
connected to the scanner base.
2. Power cycle the scanner.
If the problem persists call HP
Support Services.
Note: You can still use the flatbed
to scan.
204
Paper Jam!
Open the cover &
remove paper
The ADF detects a paper jam. See “To Clear Paper Jams” at the
beginning of this chapter.
If the problem persists call HP
Support Services.
205
Scanner Error
HP Network ScanJet
5 halted
The scanner element failed to
return to home position.
Power cycle the scanner.
If the problem persists call HP
Support Service.
206
Scanner Error
HP Network ScanJet
5 halted
The lamp did not achieve the
required intensity for proper
scanning.
Power cycle the scanner.
If the problem persists call HP
Support Service.
208
Internal Error
HP Network ScanJet
5 halted
Internal memory error. Power cycle the scanner.
If the problem persists call HP
Support Service.
209
Cover open!
Check the ADF
cover.
The ADF cover is open. Close the ADF cover securely.
If the problem persists call HP
Support Services.
211
Internal Error
HP Network ScanJet
5 halted
Internal memory error. Power cycle the scanner.
If the problem persists call HP
Support Service.
56 Troubleshooting and Error Messages EN