HP Network ScanJet 5 Scanner - Administrator's Guide

Error Message Error Description Actions
Attempt to receive
from the selected
transport failed
(err) Invalid transport
Attempted function
on a connection with
an invalid transport
selected
The application is running on a
system that is not properly
configured to communicate on the
expected networks, or the network
is not working.
Check the LAN cable.
Check the LAN cable.
Make sure that the network is
accessible from the computer
running JetAdmin.
Make sure that the network
configuration of your LAN has not
changed during your HP JetAdmin
software session.
Make sure the system is properly
configured to communicate on the
expected networks.
Hardware failure The application is running on a
system that has internal problems.
Restart the HP JetAdmin software.
The application is
not properly installed
The application is not properly
installed.
Reinstall the HP JetAdmin
software.
Unknown error A system (unknown) error has
been detected during network
operations.
Check the LAN cable.
Make sure the network is
accessible from the computer
running the HP JetAdmin software.
Retry the failed operation.
Make sure that the scanner is
connected to the LAN.
Make sure that the server is still
active.
Make sure the server is still
available.
Can not find the
network scanner
service in this
network environment
The HP JetAdmin software is not
able to communicate with an NT
or LANServer server.
Make sure the server is up and
running.
Make sure the NP Network
Scanner Service (daemon) is
installed on the server.
Make sure the computer running
the HP JetAdmin software is the
active TCP/IP protocol.
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Troubleshooting
EN Troubleshooting and Error Messages 63