HP Network ScanJet 5 Scanner - Administrator's Guide

Error Message Error Description Actions
Warning: unable to
get the fax
environment
The fax server configuration is
wrong or not available.
Reconfigure the fax server.
E-Mail Errors
Error Message Error Description Actions
Connection to SMTP
gateway could not
be established.
The software is not
communicating with the e-mail
gateway.
Verify that the SMTP gateway
address is correctly specified.
Verify that the SMTP service on
the gateway is running.
Connection to SMTP
mailer failed. Will try
again later.
The software is not
communicating with the e-mail
gateway.
Verify that the SMTP address is
correct.
Verify that the gateway server is
up and running.
Could not add
message to Internet
E-mail message
queue.
TheSMTPgatewayrefusedto
accept the message.
Add the message again later.
Reduce the number of pages you
are sending.
Could not allocate
memory for MIME
headers.
Multimedia Internet Mail Extension
(MIME) is the defined format for
attachments to e-mail messages
on the Internet.
If you are using a distribution list,
limit the number of users.
Could not allocate
SMTP receive buffer.
The buffer for SMTP
communication is not available.
Memory is low. Add more memory
or increase the size of the page.
Could not convert
attachments to
specified file format.
.PDF format is the default. TIFF
format is also supported.
The disk may be full.
Could not create
new mail event!
Internet E-mail is
being disabled.
The operating system could not
provide enough resources.
Restart service.
Reboot the server.
Could not create
output file while
converting
attachment.
Internet e-mail service could not
create a TIFF or .PDF file.
The disk may be full.
Could not open
attachment file while
sending data to
SMTP gateway.
The.PDForTIFFfileismissingor
damaged.
Resend the message.
The disk may be full.
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Troubleshooting
EN Troubleshooting and Error Messages 69