HP Network ScanJet 5 Scanner - Administrator's Guide
Error Message Error Description Actions
Cannot access
document.
There is a problem accessing the
user’s workarea on the server.
Check if the server is available.
Check if you are running the HP
JetAdmin software with supervisor
access to the server.
Make sure the selected workarea
name is correct.
Make sure the user workarea still
exists on the server. If not,
manually create the workarea on
the server.
Cannot report errors. The service you are trying to
access does not start.
Make sure the software is installed
correctly.
Make sure there are enough
system resources available to run
the software.
Cannot write data
into user’s workarea.
There is a problem accessing the
user’s workarea on the server.
Check if the server is available.
Check if you are running the HP
JetAdmin software with supervisor
access to the server.
Make sure the selected workarea
name is correct.
Make sure the user workarea still
exists on the server. If not, manual
create the workarea on the server.
Could not create this
inbox.
The HP Network ScanJet 5 Utility
could not create the inbox.
Check to make sure system
resources are not low.
Could not initialize
the networking
services.
The service you are trying to
access does not start.
Make sure the software is installed
correctly.
Make sure there are enough
system resources available to run
the software.
Could not initialize
Visioneer PaperPort.
Automatic Workflows
will not be available.
The service you are trying to
access does not start.
Make sure the software is installed
correctly.
Make sure there are enough
system resources available to run
the software.
4
Troubleshooting
EN Troubleshooting and Error Messages 73










