HP Network ScanJet 5 Scanner - Administrator's Guide

Error Message Error Description Actions
General network
error.
There is a problem accessing the
network.
Make sure the network
connections are present and the
server is accessible.
An inbox with this
name already exists.
Please choose a
different name.
The user is creating an inbox with
the same name as an existing
inbox.
Type a unique name for the inbox.
Invalid data
Invalid pages
Data from the scanner is
corrupted.
Check that the scanner was not
turned off during transmission.
Check that the scanner is working
properly.
Check that the network is working
properly.
The new password
could not be
confirmed. Please
make sure the
confirmation
password exactly
matches the new
password.
The password in the New box is
different from the password in the
Confirm box.
Type the password in the New
box, and then type the same
password in the Confirm box.
No private data
available.
There is a problem accessing the
user’s workarea on the server.
Check if the server is available.
Check if you are running the HP
JetAdmin software with supervisor
access to the server.
Make sure the selected workarea
name is correct.
Make sure the user workarea still
exists on the server. If not, manual
create the workarea on the server.
There are no valid
network users
available. Please
connect to a valid
network user and
runthisprogram
again. Do you want
to see the log file?
The user is connected as an
unsupported network user.
Select Yes and check in the log
file why the found users have not
been accepted as valid.
Connect as a valid user.
Check the connection(s).
4
Troubleshooting
EN Troubleshooting and Error Messages 75