5525B/31/32 Line Matrix Printer User's Manual

Chapter 6 Diagnosing Problems
200
Fault Messages
If a fault condition occurs in the printer, the status indicator on the
control panel flashes on and off and the message display indicates the
specific fault. Fault messages are summarized in Table 15.
Displayed faults fall into one of two categories:
• Operator correctable
• Field service required
For the operator-correctable faults, follow the suggested solution in
Table 15. After correcting the displayed fault, press the CLEAR key to
clear the error message and status indicator and resume printing. If the
fault message reappears, contact your authorized service
representative.
NOTE: The
Maintenance Manual provides more detailed information
and procedures for resolving fault conditions. However, many
of the procedures described there must be performed only by
your authorized service representative
.
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed
by an asterisk (*). This usually indicates that an authorized service
representative is needed. You may try two steps to clear the fault before
calling your authorized service representative:
1. Set the printer power switch to O (off), wait 15 seconds, then turn
the printer on again. Run your print job again. If the message does
not appear, it was a false indication and no further attention is
required.
2. If the message reappears, press the CLEAR key. If the message
goes away, it was a false indication and no further attention is
required. If the message reappears, call your authorized service
representative.