ASAP 2.8 Messages Manual

HP NonStop ASAP Messages Manual—429917-004
2-130
Recovery. Verify the spoolers being monitored. Count the number of jobs currently
queued to devices to be printed. If this number is high for one spooler, inform your HP
support representative of your configuration. If this number is not high, create a
saveabend file of the Spooler SGP and contact your HP support representative.
Data Tokens.
ZEMS-TKN-TEXT contains the message text.
ZASP-TKN-ASAP-ERRORNUM is “4316”.
4317: ZASP-EVT-SPL-ENTRYNOTFND-ERR
name
name of entry being looked for
type
type of entry being looked for: SP = Supervisor; CL = Collector; DV = Device; PP =
Print Process
Cause. The Spooler SGP cannot find an entry of type type in its internal memory, but
this entry is referenced in another spooler entry.
Effect. The spooler tree structure is not correct and sampling information might not
add up.
Recovery. Verify the spooler name for the specified entry. A job, device, or location in
that spooler is referencing the specified entry, which does not exist. If the spooler
configuration is correct, note the name, create a saveabend file of the Spooler SGP,
stop the SGP, and contact your HP support representative.
Data Tokens.
ZEMS-TKN-TEXT contains the message text.
ZASP-TKN-ASAP-ERRORNUM is “4317”.
4393: ZASP-EVT-SPL-SPOOLTIMEOUT-INF
Cause. The spooler supervisor was too busy to return information to the SPL SGP.
Effect. The Spooler SGP tries five times, in one second intervals, before giving up.
Recovery. If this happens frequently, check why the spooler supervisor is so busy.
Print Proc entry name not found in SGP SPL.
type entry name not found in SGP SPL.
Timeout error occurred in get^spooler^stats for SGP SPL.