ASAP 3.0 Messages Manual

HP NonStop Messages Manual Page 186 of 407
Recovery. For a definition of the specified error, see the Operator Messages Manual.
For more detailed information, including recovery actions, see the Guardian Procedure
Errors and Messages Manual .
If the problem persists, contact your HP support representative and provide all relevant
information:
Descriptions of the problem and accompanying symptoms
Details from the messages generated
System number
Numbers and versions of all related products
Supporting documentation such as Event Management Service (EMS) logs, trace
files, and a CPU dump, if applicable
Data Tokens.
ZEMS-TKN-TEXT contains the message text.
ZASP-TKN-ASAP-ERRORNUM is ―1000‖.
1001: ZASPEVT-COLLECT-OPEN-ERROR
MONITOR -> COLLECT, error: err
err
identifies a file-system error.
Cause. The Monitor collected statistics from the network and attempted to open the
Collector and pass statistics to it. However, the communications path was not
established. The FILEINFO system procedure call returned this error.
Effect. Statistics are not written to the database.
Recovery. For a definition of the specified error, see the Operator Messages Manual.
For more detailed information, including recovery actions, see the Guardian Procedure
Errors and Messages Manual .
Check that the Collector is installed. Make sure the Monitor and the Collector are both
up and running. To do so, enter STAT C for the Collector and STAT for the Monitor.
Check the network path connection.
If the problem persists, contact your HP support representative and provide all relevant
information:
Descriptions of the problem and accompanying symptoms
Details from the messages generated
System number