ASAP 3.2 Messages Manual

HP NonStop Messages Manual Page 202 of 414
vers
is the ASAP version.
Cause. The ASAP version is out of sync with the operating system version.
Effect. ASAP does not run.
Recovery. Check that the ASAP version and the operating system version are
compatible. Retry the request. If the problem persists, contact your HP support
representative and provide all relevant information:
Descriptions of the problem and accompanying symptoms
Details from the messages generated
System number
Numbers and versions of all related products
Supporting documentation such as Event Management Service (EMS) logs, trace files,
and a CPU dump, if applicable
Data Tokens.
ZEMS-TKN-TEXT contains the message text.
ZASP-TKN-ASAP-ERRORNUM is ―1018‖.
1019: ZASP-EVT-SGP-SHUTDOWN-ERROR
A SGP didn’t Shutdown: cpu, pid
cpu
is the CPU number.
pid
is the requester’s process identification.
Cause. The Statistics Gathering process (SGP) did not stop on its node when you
issued a shutdown.
Effect. The SGP is still running.
Recovery. Stop the SGP at the TACL prompt. Enter the command STATUS process-
name to see whether the process is running. If the problem persists, contact your HP
support representative and provide all relevant information:
Descriptions of the problem and accompanying symptoms
Details from the messages generated
System number