ASAP OpenView Smart Plug-In Manual

Configuring the ASAP OpenView Adapter
HP NonStop ASAP OpenView Smart Plug-In Manual529444-001
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Manually Updating or Reloading OpenView Data
might not immediately appear in active OpenView Consoles because those Consoles
might be utilizing their cached data instead.
To prevent possible confusion, and to give you better control over when OpenView
service and node updates occur, the Adapter provides three different options for
updating OpenView data, listed in the Service/Node Updates group on the OVO tab.
Update Service and Node Information Automatically
If you select this option, the ASAP OpenView Adapter automatically updates service
and node information as needed whenever it detects changes. When the Adapter
performs an update, a message appears on the server informing you to restart any
active OpenView Consoles in order to retrieve the latest changes.
Prompt When Service or Node Updates Are Required
If you select this option, the ASAP OpenView Adapter prompts you whenever it detects
that service or node updates are necessary. If you choose to continue, the Adapter
adds the new services, nodes, or both to OpenView. Then restart any active OpenView
Consoles to ensure that you have the latest data. If you choose not to continue, the
Adapter does not send the updates to OpenView. Instead, you can send them
manually later as described in Manually Updating or Reloading OpenView Data. This
option is the default.
Never Update Automatically; Manual Updates Only
If you select this option, the Adapter never automatically updates OpenView. Instead,
you have to manually update OpenView as needed. See Manually Updating or
Reloading OpenView Data.
Manually Updating or Reloading OpenView Data
In addition to determining how the Adapter should handle service and node updates,
the Service/Node Updates group also allows you to manually update or reload
OpenView data:
Manually Updating Data
The Service/Node Updates group contains two status fields at the bottom of the
group to inform you if service or node updates are available. If they are, and you
want to update OpenView, click Update Now. The Adapter adds the new service
and node information to OpenView. Once the operation is complete, restart any
active OpenView Consoles to retrieve the latest data.
Reloading All Service and Node Data
In some cases you might want to force the Adapter to resend all service and node
information to OpenView; for example, if you inadvertently deleted some ASAP
services from OpenView itself. To resend, click Reload OVO. The Adapter adds all
current service and node information to OpenView. In addition, the Adapter