ATM Transaction Anayzer User and Installation Guide

HP NonStop ATM Transaction Analyzer: Overview 10
1-3 Features & Benefits
Real-Time Transaction Monitoring
The advantages of financial institutions employing real-time transaction monitoring are endless. Examples include
on-the-spot customer service, the ability to address technical issues instantly, and the capability to detect fraud as
it occurs.
ATM/TA processes transaction logs in real-time to provide statistics, such as Approved and Denied Transactions.
This way, the operations staff can take appropriate recovery actions when abnormal conditions occur. This
ensures continuous management of your ATM network.
Flexible Web-Based Monitoring
Being a web-based product, ATM/TA enhances the flexibility of monitoring transactions by providing platform
and location independence to the user.
Detailed Transaction Monitoring
ATM/TA offers a simple and user-friendly web-based graphical user interface enabling effective management of
the ATM environment. The ATM/TA interface provides the following details and more:
• Number and percentage of transactions made by Acquirer and/or Issuer
• Number and percentage of Approved/Denied Transactions
• Number and percentage of Timeout Transactions
• Response Time of transactions
• Interchange Response Time
• Node, Logical Network, Acquirer, and Issuer transaction details
• Transactions Per Second (TPS)
• Reason for denial of transactions
• Last ten transaction information
Ability to Create Thresholds
ATM/TA equips you with the ability to create thresholds to ensure non-stop monitoring of ATM transactions. A
threshold can be created to define acceptable operational rules for specific transactions.
Reporting
ATM/TA provides reports to assist you in keeping your ATM environment running with maximum efficiency and
performance. The reports can be run on daily, weekly, or monthly activity, or you can specify dynamic date
range.
Fraud Transaction Detection
Fraud detection and prevention is a critical issue today. ATM/TA addresses the challenge of fraud transaction
detection. It provides the ability to monitor suspected transactions in the growing volumes of transactions taking
place in your environment, allowing you to identify whether it is representing a risk to your business.
Live View
ATM/TA is equipped with a pre-defined Live view. You will be able to view the transaction information of all the
entities right after you login to ATM/TA Web Interface.
User-Defined Views
ATM/TA provides you with the ability to create User-Defined Views depending on your business specific
requirements. ATM/TA gives you the preference of creating new Views or renaming, modifying and deleting
existing views.
Ability to Acknowledge Events
ATM/TA provides the facility to acknowledge and document alerts. It allows users to close alerts that have either
been resolved or which they choose to ignore.