ATM Transaction Anayzer User and Installation Guide

Troubleshooting HP NonStop ATM Transaction Analyzer 122
7-2 ATM/TA Tracing
7-2-1 On Windows
Elink Tracing
The Elink configuration file Elink.cfg file can be used to enable tracing. To enable tracing, change the value of
the parameter SET ELINK TRACE to PROGRESS or ERROR.
By Default the value of the parameter is set to ERROR. In this scenario, only the errors will be logged. Use the
PROGRESS value for detailed tracing, in which case all the data coming from the backend will be traced. The
information is logged in the elink.log file.
ATMLoggerService
The Log level parameter of the ATMLogger service can be utilized for problem tracing. The parameter can have
the following values:
• 4: Only Fatal messages will be logged
• 3: Only Error and Fatal messages will be logged
• 2: Only Error, Fatal and Warning messages will be logged
• 1: This is the highest level of tracing and all the messages will be logged
The messages are logged in the atmlogger.log file.
ATMMonitoring Service
The Log Debug Info parameter of the ATMMonitoring service can be set to TRUE for the detail analysis. The
information is logged in the atmmon.log file.
ATMStatgen Service
The ATMStatgen service logs all the error information in atmstatgen.log file, which can be used for
troubleshooting.
ATMMaintain Service
The ATMMaintain service logs all the error information in atmmaintain.log file, which can be used for
troubleshooting.
ATMStatisticsAdjustment Service
The ATMStatAdj service marks all the transactions that arrives late and are marked in the stat calculation as
missed transactions. This will automatically adjust these transactions to the corresponding stats.
ConsoleATMStatAdj Application
The ConsoleATMStatAdj application runs in the console mode and marks all the transactions that arrives late in
the stat calculation as missed transactions. This will adjust the transactions to the corresponding stats according
to the following modes:
• Force: This mode is required to forcefully recalculate the whole stat for the specified interval irrespective to
the status of the transaction (missed/normal).
• Adjust: In this mode the missing transactions are adjusted in the stat table.
• Analyze: This mode will show the count of all the missing transactions in the stat interval.
Syntax: ConsoleATMStatAdj [-from <FromTime>] [-to <ToTime>] [-action <ActionType>]
CommandandControl Service
The CommandandControl Service logs all the errors, warnings and information messages in the
ATMCommandControl.log file, which can be used for troubleshooting.