ATM Transaction Anayzer User and Installation Guide

4
4-3 Drill-Down on Latest Transactions ................................................................................................... 66
4-4 Viewing Violations....................................................................................................................... 68
4-5 Viewing Recent/Past Data ............................................................................................................ 69
4-6 Creating Thresholds ..................................................................................................................... 71
4-6-1 Creating New Thresholds.................................................................................................... 71
4-6-2 Modifying an Existing Threshold .......................................................................................... 74
4-6-3 Deleting an Existing Threshold ............................................................................................. 74
4-7 Acknowledging Alerts .................................................................................................................. 75
4-8 Create a Query........................................................................................................................... 77
4-9 Access Query Page from External Link............................................................................................80
4-10 Checking the Node Status ............................................................................................................ 81
4-11 Import Entities ............................................................................................................................. 82
4-12 Manage Entities .......................................................................................................................... 85
4-13 Manage Entity Types.................................................................................................................... 88
4-14 Import Owner FIIDs...................................................................................................................... 91
4-15 Command and Control................................................................................................................. 93
4-16 Adding Custom Fields in the Transaction Table................................................................................ 96
4-17 Missed Transaction Recovery ........................................................................................................ 97
5 HP NonStop ATM Transaction Analyzer Reports
5-1 Reports Overview ...................................................................................................................... 100
5-2 Getting Started with ATM/TA Reports .......................................................................................... 101
5-3 Reports Group........................................................................................................................... 102
5-3-1 Creating a Reports Group ................................................................................................. 102
5-3-2 Modifying a Reports Group............................................................................................... 103
5-3-3 Viewing a Reports Group.................................................................................................. 105
5-3-4 Deleting a Reports Group.................................................................................................. 107
5-4 Individual Reports...................................................................................................................... 108
5-4-1 Introduction ..................................................................................................................... 108
5-4-2 Report Parameters ............................................................................................................ 109
5-4-3 Report Header ................................................................................................................. 109
5-4-4 Other Parameters ............................................................................................................. 109
5-4-5 Transaction Activity Report ................................................................................................ 110
5-4-6 Response Time Analysis Report .......................................................................................... 111
5-4-7 Response Code Analysis Report ......................................................................................... 112
5-4-8 Transaction Summary Report ............................................................................................. 113
5-4-9 Transaction Approvals/Denials/Reversals Percentage Report................................................. 114
5-4-10 Transaction Type Analysis Report ....................................................................................... 115
6 Uninstalling HP NonStop ATM Transaction Analyzer
6-1 Uninstalling ATM/TA Web Server ............................................................................................... 116
6-2 Uninstalling ATM/TA Application Server ...................................................................................... 118
6-3 Uninstalling ATM/TA Database................................................................................................... 120
7 Troubleshooting HP NonStop ATM Transaction Analyzer
7-1 General Troubleshooting Checklist...............................................................................................121
7-2 ATM/TA Tracing ....................................................................................................................... 122
7-2-1 On Windows .................................................................................................................. 122
7-2-2 On HP NonStop Server..................................................................................................... 123
7-3 ELDUMP Utility .......................................................................................................................... 124
7-4 BESTATUS Utility ....................................................................................................................... 125
7-5 CLEANUP Utility ........................................................................................................................ 135
7-6 ZTOFFSET Utility........................................................................................................................ 136
7-7 Node Management Utility .......................................................................................................... 137
7-8 ATM/TA Maintenance Procedure ................................................................................................ 138
7-9 Troubleshooting a Full Transaction Log ......................................................................................... 139
7-10 ATM/TA Data Backup & Recovery............................................................................................... 139
7-10-1 Using SQL Server DTS Wizard........................................................................................... 139
7-10-2 Using Windows BCP Command Line Utility ......................................................................... 143