ATM Transaction Anayzer User and Installation Guide

HP NonStop ATM Transaction Analyzer: Overview 8
1 HP NonStop ATM Transaction Analyzer: Overview
This chapter lists the main features of HP NonStop ATM Transaction Analyzer (ATM/TA) and highlights the
advantages this software offers.
1-1 What is HP NonStop ATM Transaction Analyzer?
HP NonStop ATM Transaction Analyzer (ATM/TA) is a best-of-breed solution designed to ensure continuous
monitoring and management of ATM transaction environments by detecting problems before they occur. The end
result is high availability, higher profitability and greater customer satisfaction.
Designed for the ACI BASE24™ 5.x/6.x application platform, this out-of-the-box solution provides details about
ATM transactions processed and recorded in the TLF (Transaction Log) file. It identifies traffic on all resource
nodes defined in targeted logical networks. ATM/TA is a web-based solution with a simple and friendly
graphical user interface, and a secure architecture, providing you with a complete and effective ATM transaction
management system.
1-2 Why ATM/TA?
The ATM software touches numerous facets of our world today. The infrastructure supporting an ATM
environment can be both complex and extremely diverse. The management of such an environment requires a
consistent, service-oriented and Enterprise-fluent approach.
ATM/TA processes transaction logs in real-time and retrospectively. Key information such as Response Times,
Transaction Types and Response Codes can be used to create reports or alerts when problems occur in the ATM
network. Real-time monitoring, combined with Threshold definitions, allow the user to alert the minute problems
occurring within transaction processing environment. An example would be to create an alert when transactions
to a key institution are failing because Response Codes indicate a problem with the Authorization Process. This
is also true of transactions timing out or specific transactions for a particular service failing. ATM/TA provides
the Support Team with valuable information and the Marketing teams with key product usage information.
Reporting can be customized to suit each department: HP NonStop support can monitor and be alerted to
Response Time problems and key Service Violations whilst Service Analysts can look at Transaction Trends.
Figure 1-1 ATM Transaction Analyzer