Availability Guide for Change Management

Change Control

Availability Guide for Change Management–125506

2-5

Phase 1—Definition and Documentation

Figure 2-1. Planned Outage Request Form

CDT 001

Planned Outage Request Form

REQUESTED BY

DATE REQUEST FORM SUBMITTED

DATE OF OUTAGE

TRACKING NUMBER

Maximum

(Minutes)

Requested

(Minutes)

Actual

(Minutes)

Application/system shutdown

Downtime work (move files, add

hardware, SQL compiles, etc.)

System load

System and subsystem startup

Application startup

cold start

warm start

Test application before

turning over to production

BRIEFLY DESCRIBE THE REASON FOR THE OUTAGE:

LIST APPLICATIONS THAT ARE AFFECTED:

LIST HARDWARE DEVICES THAT ARE AFFECTED:

IF THE PLANNED OUTAGE INVOLVES A COMPLEX CHANGE, DESCRIBE THE FALLBACK AND BACKOUT PROCEDURES.

INCLUDE STRICT "GO/ NO GO" CRITIERIA: