Availability Guide for Problem Management

About This Manual
Availability Guide for Problem Management–125509
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Tandem Professional Audit Services
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Introduction to Tandem NonStop Systems
This manual introduces you to the computing environment of NonStop systems. It
describes the online transaction-processing (OLTP) requirements that the NonStop
system was designed to meet. It shows how the three layers of the NonStop system
(application environment, architecture, and networking) provide a unique and
comprehensive solution to the challenges of OLTP.
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Introduction to Tandem Networking and Data Communications
This manual provides an overview of Tandem networking and data communications
concepts, tasks, products, and manuals. It also discusses ways to connect Tandem
systems to various devices and networks.
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Availability Guide for Change Management
This manual explains how to maximize system and application availability while
successfully implementing changes to NonStop systems and applications. It
describes typical changes and their causes, explains how to change your NonStop
system while it is still operational, and shows how to reduce the time required for
planned outages.
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Security Management Guide
This manual provides information to help you manage system security issues such
as identification of users, proper access to data and system resources, encryption of
data, and administration of the security process.
Other related documents are referred to in various sections throughout this manual.
Tandem Professional Audit Services
Tandem Professional Audit Services allow you to benefit from Tandem’s expertise in
availability by auditing your application/service environment to identify areas where
application availability can be improved.
Tandem Education Group
The Tandem Education Group offers lecture-based courses, customized courses,
independent study programs, computer-based training, and videotapes. Lecture-based
courses are offered at Tandem training centers throughout the world. Customized
courses are offered on demand. These courses range from an introduction to Tandem
concepts and facilities to specialized courses on Tandem software products and
operations. Tandem courses include, but are not limited to, the following:
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Guardian System Utilities
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Basic Tandem Operator Tasks
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Problem Solving for Tandem Operators
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Security Concepts and Planning
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Guardian Principles